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HJT Log Report

By TheJediSlayer
Nov 3, 2007
  1. Hello, would someone kindly check my HJT log report, please?

    Also, there was no need to upload the AVG Anti-Spyware log, as only one thing was found and deleted. Plus the anti-rootkit found nothing.

    Thanks again!
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.


    Go to add remove programmes in your control panel and uninstall anything to do with(if there).

    viewpoint
    viewpoint toolbar
    viewpoint manager

    Close control panel.

    Click start/run and type services.msc into the run box and press the enter key.

    When the window appears, maximise it. Double click on the following services(if there) and select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    Viewpoint Manager Service

    Close the services window.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ViewpointService.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Click the scan button. Have HJT fix the following, by placing a tick in the little box next to(if there).

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or folders(if there).

    C:\Program Files\Viewpoint

    Reboot into normal mode and rehide your protected OS files.

    Post fresh HJT and Copmbofix logs. Delete all versions of Combofix you may already have and download the latest version as per step12 of these instructions.

    Regards Howard :)

    This thread is for the use of TheJediSlayer only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. TheJediSlayer

    TheJediSlayer TS Rookie Topic Starter Posts: 164

    Here is the Combo Fix log and the HJT log
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your log files appear to be clean.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of TheJediSlayer only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. TheJediSlayer

    TheJediSlayer TS Rookie Topic Starter Posts: 164

    Thank-you very much!
     
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