How do I read minidumps?

By Vigilante
Aug 17, 2005
Topic Status:
Not open for further replies.
  1. chrisjv2000

    chrisjv2000 Newcomer, in training

    Crash dump

    I have at least 2 BSOD's in a week. Attached is my windbg log, can somebody help me here please ?

    Thanks

    Attached Files:

  2. Ndoan

    Ndoan Newcomer, in training

    I bought this new asus motherboard and a new dual core cpu... since i started using it, it keeps rebooting... thought it was the RAM but i checked by replacing the sticks with new ones but its the same...

    got this on the event viewer:
    Event Type: Error
    Event Source: System Error
    Event Category: (102)
    Event ID: 1003
    Date: 17/10/2007
    Time: 12:22:10 PM
    User: N/A
    Computer: THE-MATRIX
    Description:
    Error code 0000009c, parameter1 00000000, parameter2 f7795050, parameter3 b2000000, parameter4 1040080f.


    Data:
    0000: 53 79 73 74 65 6d 20 45 System E
    0008: 72 72 6f 72 20 20 45 72 rror Er
    0010: 72 6f 72 20 63 6f 64 65 ror code
    0018: 20 30 30 30 30 30 30 39 0000009
    0020: 63 20 20 50 61 72 61 6d c Param
    0028: 65 74 65 72 73 20 30 30 eters 00
    0030: 30 30 30 30 30 30 2c 20 000000,
    0038: 66 37 37 39 35 30 35 30 f7795050
    0040: 2c 20 62 32 30 30 30 30 , b20000
    0048: 30 30 2c 20 31 30 34 30 00, 1040
    0050: 30 38 30 66 080f



    can someone plis help me... got the minidump but how do i attach it in here...

    cheers
    Nicky
  3. Tedster

    Tedster Techspot old timer..... Posts: 10,067   +13

  4. Dominique

    Dominique Newcomer, in training

    Hello,

    As i saw you read dump as a guru I have mine in a thread under Windows OS:

    What is issue? It is happening on all Windows 2000 workstations when I try to connect remotely and if the user trying to login does not have already a profile created locally....

    Thank you,
    Dominique
  5. fresh

    fresh Newcomer, in training

    Pls help with my minidump

    pls can any1 help with read my minidump n tell me y my computer keeps showing dat blue screen
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 1 MiniDump:
    Probably caused by "Daemon Tools"
    Try uninstalling it in Add/Remove programs

    Also in future you should create your own thread
  7. stevengfowler

    stevengfowler Newcomer, in training

    Here is my minidump. Please tell me why my computer keeps restarting!!

    And what do I need to do? PLEASE HELP!

    It's too long to post here. Can someone provide me with an email so I can send it so that you may look it over and help?

    Sincerely,

    Steven
    stevengfowler (at) yahoo.com
  8. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    1. First, start your own post. You will find that you will get quicker responses than attaching to an old thread.

    2. Put your system specs in your profile including power supply and operating system.

    3. Read the sticky in this forum ebtitled "Before posting your minidumps..." by Julio. Do the advice given there and see if those steps help you rectify your issues. And let us know.

    4. Do make a public post. Just give the highlights. We don't need all the details. Someone will definitely come along and help.

    Lastly, welcome to the forums. :wave:
  9. momok

    momok Newcomer, in training Posts: 2,272

    I've gone through the steps as listed, but I'm getting the following:
    Code:
    ***    Your debugger is not using the correct symbols                 ***
    ***                                                                   ***
    ***    In order for this command to work properly, your symbol path   ***
    ***    must point to .pdb files that have full type information.      ***
    ***                                                                   ***
    ***    Certain .pdb files (such as the public OS symbols) do not      ***
    ***    contain the required information.  Contact the group that      ***
    ***    provided you with these symbols if you need this command to    ***
    ***    work.                                                          ***
    Anyone knows how to rectify this?
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  11. Geekazoid93

    Geekazoid93 Newcomer, in training

    ok try this go to windbg(within debugging tools for windows) then go file>symbol fiel path and then input the location of the symbols folder you created (if you havent done this, just go to c: and create a folder with the name 'symbols', then input it in windbg)

    Hope this helps
  12. apandya

    apandya Newcomer, in training

    Debugcheck SP3 Outlook Failure

    Can anyone tell what could be provoking this?

    *******************************************************************************
    * *
    * Bugcheck Analysis *
    * *
    *******************************************************************************

    IRQL_NOT_LESS_OR_EQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: 0000002c, memory referenced
    Arg2: 000000ff, IRQL
    Arg3: 00000001, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: 805418fb, address which referenced memory

    Debugging Details:
    ------------------


    WRITE_ADDRESS: 0000002c

    CURRENT_IRQL: ff

    FAULTING_IP:
    nt!KiServiceExit2+117
    805418fb 897308 mov dword ptr [ebx+8],esi

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: CODE_CORRUPTION

    BUGCHECK_STR: 0xA

    PROCESS_NAME: OUTLOOK.EXE

    LAST_CONTROL_TRANSFER: from 988dbde0 to 805418fb

    STACK_TEXT:
    988dbd64 988dbde0 badb0d00 7c8024b7 033c2310 nt!KiServiceExit2+0x117
    WARNING: Frame IP not in any known module. Following frames may be wrong.
    988dbddc 805460ee b9ca8b85 87520700 00000000 0x988dbde0
    988dbde0 b9ca8b84 87520700 00000000 4020027f nt!KiThreadStartup+0x16
    988dbde4 87520700 00000000 4020027f 015f0000 NDIS!___PchSym_+0xc
    988dbde8 00000000 4020027f 015f0000 02436b42 0x87520700


    STACK_COMMAND: kb

    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    !chkimg -lo 50 -d !nt
    80541461-80541465 5 bytes - nt!KiSystemService

    [ 6a 00 55 53 56:e9 aa 6c 73 39 ]
    80541547-8054154b 5 bytes - nt!KiFastCallEntry+17 (+0xe6)

    [ 6a 23 52 9c 6a:e9 84 6c 73 39 ]
    10 errors : !nt (80541461-8054154b)

    MODULE_NAME: SysPlant

    IMAGE_NAME: SysPlant.sys

    DEBUG_FLR_IMAGE_TIMESTAMP: 45a4b4e9

    FOLLOWUP_NAME: MachineOwner

    MEMORY_CORRUPTOR: PATCH_SysPlant

    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_PATCH_SysPlant

    BUCKET_ID: MEMORY_CORRUPTION_PATCH_SysPlant

    Followup: MachineOwner
    ---------
  13. Route44

    Route44 TechSpot Ambassador Posts: 12,109   +21

    This is an old thread. In the future you really need to start your own posting so that you can receive help all the quicker.

    0xA errors are due to hardware or faulty drivers. In your case it is the Symantec CMC Firewall driver SysPlant.sys. You could update the software but we are recommending people to uninstall Symantec/Norton and go with better offerings. If you do decide to uninstall then make sure you go to their website, find the removal tool for your particular version and use it. This software is notorious for leaving remanants of itself behind.
     
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