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How do I repair explorer?

By bedlam_4
May 29, 2004
  1. The problem: Explorer, my windows browser will not find any web pages. I get 'the page cannot be displayed' page and in the address bar the address is 'c:WINDOWS/SYSTEM32/notfound/htmml'.

    The cause: Unknown but I suspect a shared program was lost. I deleted a host of files and programs from C: that either would not uninstall or were unavailable to the add/remove progams application.

    For sure this is not a connection problem. My modem is fine (Outlook expess as well as Help and Support both connect to the internet fine. So does this computer).

    Rick's O.S. repair solution at the top of these threads looks promising but may be a bit extreme for a small problem. Is there another solution that will fix Explorer?

    System restore did not help.
     
  2. Hodsocks

    Hodsocks TS Guru Posts: 372

    Which version of windows do you have? Which version of IE do you have? if you have updated it to IE6 have you tried going into add/remove programs and doing a repair on IE?
    If you have Win 98 or ME have you tried to re-install DUN?
     
  3. bedlam_4

    bedlam_4 TS Rookie Topic Starter Posts: 156

    Jeez sorry 'bout that. XP Pro.
     
  4. iss

    iss TechSpot Chancellor Posts: 1,994

    First thing I would try is insert your XP disk into the CD rom then open a command prompt at the command prompt type

    sfc /scannow

    this will check the windows protected files and replace or repair any that are missing or damgaed.
     
  5. bedlam_4

    bedlam_4 TS Rookie Topic Starter Posts: 156

    Sweet answere. tx.
    Do I need to boot from the cd to get the command prompt to initialize?
     
  6. iss

    iss TechSpot Chancellor Posts: 1,994

    no you simply put the CD in the drive and open the command prompt. you can open it from the command prompt in start\programs\acessories\command prmpt or you can open it from the run command. simply go to the run dialogue and type cmd this will open the command prompt window.
     
  7. StormBringer

    StormBringer TS Rookie Posts: 2,244

    You can simply type the command into the Run dialog, no need to open a command prompt. If you need to replace any files, you'll be asked for the CD once the scan is complete.
     
  8. Hodsocks

    Hodsocks TS Guru Posts: 372

    Yep, I have to agree with storm, it usually fixes the problem, but I have found in the past that sometimes it may say that you have not loaded the correct cd. I assume it means that it cannot read the info off the disc when required.
     
  9. bedlam_4

    bedlam_4 TS Rookie Topic Starter Posts: 156

    Hey great. Thanks.

    Can I assume that any programs associated with with windows, ie: Media player, outlook express ect., can be loaded using sfc/scannow
     
  10. bedlam_4

    bedlam_4 TS Rookie Topic Starter Posts: 156

    I'm going to experiment with that cmnd for awhile.
     
  11. StormBringer

    StormBringer TS Rookie Posts: 2,244

    no, it just checks to make sure that system files aren't corrupt or missing.
     
  12. bedlam_4

    bedlam_4 TS Rookie Topic Starter Posts: 156

    yeah just figured that out. please see my next post
     
  13. bedlam_4

    bedlam_4 TS Rookie Topic Starter Posts: 156

    If I delete (uninstall) media player will sfc /scannow detect a problem and aloow me to reinstall the program from the O.S. cd?
     
  14. iss

    iss TechSpot Chancellor Posts: 1,994

    you can reload media player thru the add/remove programs utility. use the add remove windows components feature.
     
  15. Goalie

    Goalie TS Booster Posts: 616

    Or you can get WMP9 from winupdate...
     
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