Your computer has the dreaded BSOD - Blue screen of death, or you receive a message indicating that Windows cannot load and suggesting that you try Safe Mode. You go F8 and Safe Mode does not load either. You do not have enough knowledge to use the Recovery Console or your computer has Windows prei-nstalled and you do not have the necessary XP CD. There are other ways to access the Recovery Console, but you may wish to assure you have recovered your personal data whilst you wait for help from this site. You cannot, for whatever reason take out the HDD - Hard disk drive and place it in an enclosure and then access your data on another computer. You do not have a backup of your personal data and have documents, photographs and other files which you need to recover. There are a number of ways of doing this. Providing you have access to another computer to burn a CD, one of the easiest ways is to use Puppy Linux. Providing your hard drive is mechanically sound, this is usually successful. Here is a detailed guide to how to proceed. There are a number of ways of recovering your data. One is below and probably one of the best. Puppy Linux See this link and http://ftp.nluug.nl/ftp/pub/os/Linux/distr/puppylinux/puppy-2.16.1-seamonkey-fulldrivers.iso Get puppy-2.16-seamonkey-fulldrivers.iso download it and burn it to cd using ths program to burn the ISO file http://www.snapfiles.com/downloads/burncdcc/dlburncdcc.html NOTE...do not put a blank cd in until burncdcc opens the tray for you 1. Start BurnCDCC 2. Browse to the ISO file you want to burn on cd/dvd ....in this case its puppy-2.16-seamonkey-fulldrivers.iso 3. Select the ISO file 4. click on Start make sure in the bios the cd drive is the first boot device.... • Change the second drive to the C or Main Drive Once that is done then click F10 to Save and Exit You will prompted to enter Y to verify Save and Exit. Click Y and the system will now reboot with the new settings. Make sure the cd you burned is in the cd drive before clicking Y and then your system will reboot. Puppy will boot and run totally in ram...if your hardware is is good working order you will know... after you get it running and your at the desktop...you take the puppy linux cd out and then you can use the burner to copy all your data to cd/dvds you can also use it to backup your data to a external usb harddrive..just have it hooked to the computer when you boot up with puppy... ========================== quick guide for saving data...music..files on a system that will not boot using puppy Linux.. after you get to puppy desktop.. click on the drives icon...looks like a flash drive...top row..it will list all the drives connected to your computer... click on the red icon for the drive you want to mount...in this case its a flash drive ...puppy will mount the drive..the drive icon turns green when its mounted... minimize the drives mounter window..you will need it again in a few minutes.. drag the right edge of it sideways to shrink it to its narrowest size...about half the width of the screen...then drag the window to the right edge of the screen... now click on the icon that looks like a filing cabinet (kind of yellow) on the main drive...it should already be green.. you will see a list of all the folders on the main drive Usually your C: drive..shrink that window to the narrowest you can..about half the width of the screen...drag that window to the left side of the screen... at this point you should have 2 windows open on your desktop..the flash drive on the right side.. go back to the folders on the C: drive...click on the documents and settings folder...then your user name or all users..find the folders that has your data.. drag and drop the folder with the data you want to make copies of to the flash drive window... your options are to move ..copy ect...JUST COPY..if its to big you will have to open the folder and drag and drop individual files until the flash drive is full...after you get the files copied to the flash drive... Click on the drives mounter you minimized earlier UNMOUNT THE FLASH DRIVE by clicking on the green icon..you will once in awhile get error messages when unmouting the drive..ignore them..when the flash drive icon turns red again its safe to remove the flash drive.. and download to another computer. Ensure the other computer can read them... now delete the data on the flash drive...take it back to the misbehaving computer and plug it in again..click on the drives icon again and repeat until you have all your data transferred to the working system.. Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop. YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. POSTED with acknowledgement to the authors of this information NOTE only save your personal data. If your computer has been infected and you save other material you may then transfer the infected files back to the newly installed operating system. If that is how you eventually have to proceed.