TechSpot

howaboutadog removal

By koshi832
Oct 17, 2007
  1. Whataboutadog-It keeps coming back- tried several methods. Can anyone guide me through this? Here is the Hijackthis log file
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Very Important: Before deciding whether you should clean or reformat your system, go and read this thread HERE and decide what it is you want to do.

    If after reading the above, you wish to clean your system, do the following.

    Right click on this link DelO15Domains.inf and choose Save As. Save it to your desktop. Right click on that file and choose Install. It will run immediately (you won't be able to see anything happen). You may delete it afterwards. NOTE: This script will delete any sites you may have added to the Trusted Sites. So if you want them back, you have to add them back to the Trusted Sites again.

    Please download FindAWF to your Desktop.
    Double-click FindAWF.exe to start the tool.
    Select "option #1 - Scan for bak folders" by typing 1 and press Enter
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.

    Regards Howard :wave: :wave:

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  3. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Here you go
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Double-click FindAWF.exe to start the tool. Then, do the following
    Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
    A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.


    Close the .txt file and click Yes to save the changes.
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  5. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    here goes number 2
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Please double-click the FindAWF icon once again
    This time we are going to remove some folders.


    Use the following option: Press 3 then Enter to remove bak folders


    A text file opens called: folders.txt
    Click below the line and paste the following list of folders to be removed:


    Next, close and click Yes to save the changes.

    When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post.
    Please provide the new FindAWF log

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  7. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Here it is- did you see any other issues?
     
  8. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    There`s still several bak files left to deal with. If we can`t resolve them, we`re going to have to manually delete them.

    Double-click FindAWF.exe to start the tool. Then, do the following
    Select "option #2 - Restore files from bak folders" by typing 2 and press Enter .
    A text file will open up. Please copy/paste the following text from the quote box (all except the word QUOTE) into the text file.


    Close the .txt file and click Yes to save the changes.
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt in your next reply as an attachment.


    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  9. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Okay...here it is
     
  10. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    You`ve attached the wrong afw.txt.

    Please attach the correct one.

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  11. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    sorry here it is
     
  12. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Please double-click the FindAWF icon once again
    This time we are going to remove some folders.


    Use the following option: Press 3 then Enter to remove bak folders


    A text file opens called: folders.txt
    Click below the line and paste the following list of folders to be removed:


    C:\Program Files\Java\jre1.6.0_02\bin\bak
    C:\WINDOWS\system32\bak
    C:\Program Files\QuickTime\bak
    C:\Program Files\eFax Messenger 4.3\bak


    Next, close and click Yes to save the changes.

    When done with the above, FindAWF automatically runs a new scan and opens a new log that you need to post.
    Please provide the new FindAWF log

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  13. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    kdjsdksjkjdjkjkjksjd
     
  14. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Ok, we need to manually delete those files. You will probably need to reinstall some of the applications.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.

    Boot into safe mode, under your normal user name(NOT THE ADMINISTRATOR ACCOUNT). See how HERE.

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    J2GDllCmd.exe
    qttask.exe
    ctfmon.exe
    jusched.exe

    Close task manager.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\eFax Messenger 4.3\J2GDllCmd.exe
    C:\Program Files\eFax Messenger 4.3\bak
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\QuickTime\bak
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\system32\bak
    C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
    C:\Program Files\Java\jre1.6.0_02\bin\bak

    Go to add remove programmes and uninstall anything to do with(if there)

    Java
    Quicktime
    eFax Messenger

    Reboot into normal mode and rehide your protected OS files.

    Go HERE and download and install the latest version of Java.

    Please download FindAWF to your Desktop.
    Double-click FindAWF.exe to start the tool.
    Select "option #1 - Scan for bak folders" by typing 1 and press Enter
    When the tool has completed, a report will open up in notepad. Please post the results of the awf.txt as an attachment.

    Also, pleease post a fresh HJT log.

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  15. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    It would not let me delete the System32bak folder- it did delete the contents. Also, could not unistall Java or any other of the programs in Safe Mode. Should I do it in Normal mode?
     
  16. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your awf.txt is now clean.

    Yes, uninstall the programmes in normal mode. Reinstall Java and Quicktime, as well as eFax Messenger if needed.

    Then, do the following.

    Go and read the Viruses/Spyware/Malware, preliminary removal instructions. Follow all the instructions exactly.

    Post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread, only after doing the above.

    Also, let me know the results of the Panda Antirootkit scan.

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  17. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Panda showed nothing so there is no log, same with AVG. I think I'm clean thanks.
     
  18. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Please post the Combofix log as requested.

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  19. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Forgot that one-
     
  20. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Do you know what this is?

    C:\Program Files\computerwave.exe

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  21. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Yes- it's a Frontpage Web template.
     
  22. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Ok, in that case, you should be good to go.

    Turn off system restore.(XP/ME only) See how HERE.

    Now, turn system restore back on. This will have deleted all your old restore points and any nasties that are in them. It will also have created a new, clean restore point.


    If you have any further virus/spyware problems, please post in this thread.

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  23. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Howard:
    This is bizzarre. After doing all of this, Norton ran it's normal scan and found a trojan. Then, XoftSpy found the WinAntiVirus ad ware. I have not even surfed the web since we did this- I only went to Yahoo to check my mail. I ran HT but it found nothing. Should I do anything or did I finally get everything?
     
  24. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    That`s strange. I`d like to check your system for any malware that may be present.

    Can you give details of what trojan was found by Norton and exactly where it is/was?

    Please post fresh HJT and Combofix logs.

    Regards Howard :)

    This thread is for the use of koshi832 only. Please don`t post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
  25. koshi832

    koshi832 TS Rookie Topic Starter Posts: 36

    Yes, very strange. Here are the files.

    Howard:

    Upon running other Spy software, none found what Xoftspy found. Then, after researching this, there is much talk about XoftSpy being a rogue program or one that shows false positives. Do you have any info on this? I've run every program to try and find what xoftspy claims to find, but none find it.
     
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