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HP Audio Problems!

By swc0671
Sep 6, 2006
  1. Hey there, I have an HP a614n computer package and it has onboard sound. It has quit working for some reason and I can't seem to get it to work again. Device manager shows that it is installed correctly but I get no sound. When I go to "Control Panel" "Sounds and Audio Devices" is comes up showing "No Audio Device". Not sure hwat has gone wrong here but I need the sound to work. I went out and bought a new Sound Blaster card and put it in and it will not work either even after I have turned off the BIOS setting for the Audio.

    Does anyone have a clue what I might have wrong? (Yes the speakers do work in another device)
     
  2. mailpup

    mailpup TS Special Forces Posts: 6,979   +362

    You didn't mention it but did you install the driver for the SB card?
     
  3. swc0671

    swc0671 TS Rookie Topic Starter

    Yes I did, twice.
     
  4. blue_dragon

    blue_dragon TS Rookie Posts: 190

    services

    make sure the windows audio service is runnin
    run-->services.msc-->enable windows audio
    im considering writng a post about what most windows services do..in time..
     
  5. swc0671

    swc0671 TS Rookie Topic Starter

    Still I have a message that says No Audio Device on the Volumn tab in Sounds and Audio Devices from Control Panel.

    What can turn off the Audio Device? The Sound Blaster Card shows that it is working fine.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Remove the sound drivers from the Device Manager and reboot the system. As the system starts up, follow directions and install the sound drivers from there
     
  7. blue_dragon

    blue_dragon TS Rookie Posts: 190

    ok

    did u evne set the windows audio service to automatic?
    did u evne restart the computer?
     
  8. swc0671

    swc0671 TS Rookie Topic Starter

    I have set the audio serevice to automatic and restarted after I restarted that. It didn't work. I just removed the sound drivers from the device manager and rebooted and reinstalled the software and it still shows me No Audio Device. Is there a setting that tells the computer that you have an audio device?
     
  9. swc0671

    swc0671 TS Rookie Topic Starter

    I don't have the little speaker in the systray to the right to turn the volumn up or down.
     
  10. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    swc0671,
    if the system says no audio device, you won't have the little blue speaker in the taskbar. Go back intothe bios and make sure the on-board audio is still enabled in there
     
  11. swc0671

    swc0671 TS Rookie Topic Starter

    I just did and I set it to Automatic so it would start but it still is out.
     
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