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HP laptop Windows 8 audio is just a crackling noise

By fan1bsb97
Dec 24, 2013
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  1. Hi everyone. I have an HP Envy Laptop running Windows 8.1, 64 bit.

    I think this is the root of the problem - if I use Windows Live to play/splice a video the sound becomes nothing but a crackling noise. It stays that way nonstop even if nothing is playing unless I restart the computer or mute it obviously.

    It seemed to only be doing it when I imported mkv files, but right now it did it again with mp4.

    In my device manager it says for sound: IDT High Definition Audio CODEC and Intel Display Audio. I think it's also "beats audio" or something.

    Please help, thanks!
     


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