I can't open any web browser except Internet Explorer

By UnicornPrincess
Jul 9, 2008
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  1. Hi! Thankies for clicking!

    Okay so i just survived a recent virus attack (cleaned it up with Smitfraud!), but anyways, a day after that, somehow my "Automatic Updates" are turned off (it shows up with a balloon) everytime i restart my computer or even does that randomly. I also get a random pop up message like there was an error with "Tmp0.exe"

    Anyways my major issue is, i can't start Firefox!!!! Or Opera. I've useed it for like 2 years!!! I've reinstalled it, i've even installed on a seperate external drive, NOTHIN! Not even Opera after i updated it! Please help!

    Think i need to buy a trojan remover or something? EVen though im pretty sure ive scanned my computer many times with Uniblue "Spy Eraser" and deleted all infections. Please please please help!!!!!!

    There's also a window that pops up by "Internet Explorer" saying "Close It" it's freaky, and when i try to close the window, or click OK, it just keeps poppin up over n over until i kill the "Iexplorer" process.

    Any suggestions are thanked for!! Thankies again for readin! If you have any suggestions at all for ANY of these problems i give you a very deep thank you and hugs + kisses!! XOXOXOXO

    I've restarted my computer, and checked firewall, nothin blockin it! Unless you give me an in depth of how, that might resolve it.
  2. xxdanielxx

    xxdanielxx Newcomer, in training Posts: 1,214

    sounds like your still infected click on the red text in my sig and follow the guide then post the 3 logs here

    hijakcthis
    combofix
    superantispyware
  3. UnicornPrincess

    UnicornPrincess Newcomer, in training Topic Starter

    Okay now my computer wont let me run .exe files! Help!!! =( Pwease.
  4. xxdanielxx

    xxdanielxx Newcomer, in training Posts: 1,214

    which software is being block
  5. xxdanielxx

    xxdanielxx Newcomer, in training Posts: 1,214

    download ----- Malwarebytes' Anti-Malware----------- SUPERantispyware------- from my sig make sure to install and update them then run a full scan in safe mode. To get into safe mode reboot your computer and start tapping the F8 key until you get a menu then select safe mode. please attach both logs here
  6. UnicornPrincess

    UnicornPrincess Newcomer, in training Topic Starter

    but i cant open exe files!!
  7. Blind Dragon

    Blind Dragon TechSpot Evangelist Posts: 4,048

    Try this

    Backup your regsitry
    First, we need to backup your registry:
    Please go to Start > Run
    Paste in the following line:
    • regedit /e c:\registrybackup.reg
    Click OK.
    It won't appear to be doing anything, that's normal.
    Your mouse pointer may turn to an hour glass for a minute.
    Please continue when it no longer has the hour glass.


    Making a .reg file
    Open notepad and copy and paste the text in the quotebox below in it:

    Name the file as Fix.reg

    Change the "Save As" type to "All Files" and save it on the desktop.

    It should look like this: [​IMG]

    Double-click on it and when it asks you if you want to merge the contents to the registry, click yes/ok.

    restart the computer and see if it works
  8. zipperman

    zipperman Newcomer, in training Posts: 1,423   +7

    You don't need "Automatic Updates"
    Use the link on the Start menu.when you feel like checking.
    It's not been removed from your computer.When your there it can be automated.
  9. xxdanielxx

    xxdanielxx Newcomer, in training Posts: 1,214

    I am sorry but I have to ask what is with the dumb remarks? You are always rude to the people asking for help and never close to what is happening? Sorry for posting this where help is being needed
  10. zipperman

    zipperman Newcomer, in training Posts: 1,423   +7

    It's not dumb

    "Automatic Updates" are turned off (it shows up with a balloon)

    Isn't Auto Update 1 of your problems ?
    I answered that.

    Isn't choosing browser mean you can't connect to the internet ?
    I answered that.Heres another sollution to that.
    Sorry but i don't get my PC messed up like yours so thats the best on
    can do on problems stated that i'm familiar with fixing.
    Your commenting to someone who never has these problems and am
    trying to explain why to what i can.

    Attached Files:

  11. Germankid1

    Germankid1 Newcomer, in training

    i am having a similar problem my internet works however anything that uses my internet won't work. internet explorer, Firefox, and aim none of those work i have been getting an error saying that all of them timeout i have restarted my comp repaired the internet did virus scan using macafee and checked firewall none of those helped at all problem has been going on for 2 or 3 days now!!!!!!!! need help
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