I'm trying to help my father fix a very interesting problem. Every time I send him a picture (either screen shot, or jpg from a digital camera), the picture appears very dark on his screen. Also, anytime we to video-conferencing, my image also appears very dark on his screen. I'm not even sure where to attempt to tackle this issue. I don't think it's a screen brightness issue at all since his screen's brightness appears normal, just these images and video appear really dark. He's running Windows XP if that helps. Thanks for any suggestions on what I can try to fix this.