Infected with Antivirus 360 - 8 steps completed

By robk2009
Mar 16, 2009
Topic Status:
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  1. My machine has been taken over with Antivirus 360 and Malware 2009. I have run thru all the 8 steps as per instructions and have attached the logs. Any and all help much appreciated. Thanks.
  2. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Run HJT Scan only and select and Fix all lines listed below
    Any line that has (file missing) and/or (no file) at the END of the line, ONLY at the end and the below entry.
    O16 - DPF: {82FFA573-38AA-482A-99AD-91F697B91631} -

    Another run indicated!
    OK there were found/removed items in MBAM and SAS so we need to run both again as the first run likely exposed things that were not even seen the first time.

    So another run Quick Scan with MBAM and SAS will likely find more. So UPDATE run again.

    Mike
  3. robk2009

    robk2009 Newcomer, in training Topic Starter

    updated log files

    Thanks for the quick reponse

    I still have 3 problems.

    1. One which have had for a long time is a window pops up and trys to install

    Microsoft Office 2000 professional.

    2. I have a red circle with a white X in it on the lower right hand corner of my task
    bar that throws up a tooltip type ballon that says "Warning You have a security
    problem. If you click on it it takes you to easywinscanner

    3. Every five minutes or so a IE Explorer window pos up and takes me to
    "SpywareRemover2009" site.

    I have attached my latest log files below:

    Much appreciate your help and effort to resolve this for me.
  4. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Ok we will get the others, but the window that pops up only needs to be fed the Office install cd. it will get what it needs from the CD and repair Office and will appear no more,

    MBAM still has found and deleted items. We must see a clean log.

    Update it and run it once more then post the log before continuing below.

    After above log is posted do this...

    Download ComboFix

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.
    =========================================

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.

    Mike
  5. robk2009

    robk2009 Newcomer, in training Topic Starter

    I got to the boot into safemode part now it seems I am screwed.

    I booted into safe mode and clicked on my user name. Computer said it was loading windows. I get the safe mode black screen with safe mode posted all around it. But no desktop comes up. I then tried safe mode with networking (even though i unpluged and turned off any networking.) No Luck there either.
    I tried to boot up to normal windows and same thing I get the backdrop picture this time but no desktop.
    I am obviously typing this on another computer. My laptop with the problems I brought in to work today. Have spent over 12 hours on this problem so far and now I am worried I will not be able to recover data if I need to re-install windows.
  6. mflynn

    mflynn Newcomer, in training Posts: 2,793

    OK we stirred up a bad boy!

    You were supposed to attach another MBAM before doing this.

    Do not skip the steps i advise! That is when things like this happen!

    OK try this!

    On the blank screen hit Ctrl Alt Del. Hopefully this will load taskmgr.

    Then click (F)ile (R)un and
    type
    explorer
    Hit enter Key

    If this works in normal then it will work in Safe Mode also, get thru the steps posted.

    Mike
  7. robk2009

    robk2009 Newcomer, in training Topic Starter

    Sorry i did not know i was to send the mbam log before proceeding.
    I will try your last suggestion.
  8. mflynn

    mflynn Newcomer, in training Posts: 2,793

    From my post #5 above!

    You are doing good just read the posts carefully, you will likely catch me with a mistake!:)

    Mike
  9. robk2009

    robk2009 Newcomer, in training Topic Starter

    Here is the updated mbam log

    Attached Files:

  10. mflynn

    mflynn Newcomer, in training Posts: 2,793

    OK it has hit something it can not handle as this has the same entries.

    So it is now critical that we get ComboFix run.

    If necessary do the SDFix first!

    Mike
  11. robk2009

    robk2009 Newcomer, in training Topic Starter

    Here are my latest logs. I did sdfix first.

    I also have to do a cntrl-alt-del each time I boot in regular or safe mode and use the task manager to start up explorer (destop). Do you know I can get Explorer (desktop) to start by itself?

    Attached Files:

    • log.txt
      File size:
      15.5 KB
      Views:
      5
     
  12. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Almost done I think!

    Since ComboFix and SDFix completed Update then post a new MBAM Quick scan log!

    Then finally do the below....

    Go here get DrWeb: http://www.techspot.com/vb/post724044-3.html

    It will do an automatic Express scan when started, after that click Full scan.

    If it finds anything chose Cure and that will be what it does for the rest of the scan. Items that can not be cured will be Quarantined!

    Mike
  13. robk2009

    robk2009 Newcomer, in training Topic Starter

    Here is the new MBAM.
    Do you have an idea about the desktop not starting up?
  14. mflynn

    mflynn Newcomer, in training Posts: 2,793

    We will get the Desktop back shortly.

    Do this..

    Left Drag mouse and Copy for Pasting all text in the box below. Make sure the slider bar goes to bottom from the @ to the end of the second exit.

    Then paste to the black screen of an open command prompt. All may not apply so ignore errors.

    Code:
    @echo off
    cd\
    :: Fix associations
    ftype exefile="%1" %*
    ftype batfile="%1" %*
    ftype cmdfile="%1" %*
    ftype comfile="%1" %*
    ftype scrfile="%1" /S
    ftype regfile="regedit.exe" "%1"
    ftype piffile="%1" %*
    ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
    ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    
    assoc .exe=exefile
    assoc .bat=batfile
    assoc .cmd=cmdfile
    assoc .com=comfile
    assoc .scr=scrfile
    assoc .reg=regfile
    assoc .pif=piffile
    assoc .lnk=lnkfile
    assoc .inf=inffile
    assoc .vbs=VBSFile
    assoc .js=JSFile
    
    sc stop TDSSserv.sys
    sc delete TDSSserv.sys
    :: Above sc commands first stops then deletes service if it exists
    ::
    reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata"
    reg unload "HKEY_LOCAL_MACHINE\SOFTWARE\tdss"
    ::
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\tdssdata" /f
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\tdss" /f
    ::The above reg commands first unloads the reg keys then deletes these keys.
    ::
    Attrib -h -s -r tdss*.* /s
    del /f /q /s tdss*.*
    :: The above two lines first clears protective attributes then 
    :: deletes all files on Drive beginning with the name tdss
    
    :: Remove AntiVirus2009
    attrib -h -s -r "%UserProfile%\Desktop\Antivirus 2009.lnk"
    attrib -h -s -r "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
    attrib -h -s -r "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
    attrib -h -s -r "%UserProfile%\Start Menu\Antivirus 2009\*.*"
    
    del /f /q "%UserProfile%\Desktop\Antivirus 2009.lnk"
    del /f /q  "%UserProfile%\Application Data\Microsoft\Internet Explorer\Quick Launch\Antivirus 2009.lnk"
    del /f /q "%UserProfile%\Local Settings\Temporary Internet Files\Content.IE5\S96PZM7V\winsrc[1].dll"
    del /f /q "%UserProfile%\Start Menu\Antivirus 2009\*.*"
    
    rd /s /q "%UserProfile%\Start Menu\Antivirus 2009"
    
    attrib -h -s -r "c:\Program Files\Antivirus 2009\*.*"
    rd /s/q "c:\Program Files\Antivirus 2009"
    
    attrib -h -s -r c:\WINDOWS\system32\ieupdates.exe
    attrib -h -s -r c:\WINDOWS\system32\scui.cpl
    attrib -h -s -r c:\WINDOWS\system32\winsrc.dll
    
    del /f /q c:\WINDOWS\system32\ieupdates.exe
    del /f /q c:\WINDOWS\system32\scui.cpl
    del /f /q c:\WINDOWS\system32\winsrc.dll
    
    attrib -h -s -r c:\program files\xwdxqu.txt
    attrib -h -s -r c:\windows\x
    attrib -h -s -r c:\windows\SxsCaPendDel
    
    del /f /q c:\program files\xwdxqu.txt
    del /f /q c:\windows\x
    del /f /q c:\windows\SxsCaPendDel
    
    attrib -h -s -r c:\windows\system32\drivers\qh3s.sys
    attrib -h -s -r c:\windows\system32\drivers\jsdpp32.sys
    attrib -h -s -r c:\windows\system32\drivers\oxauau96.sys
    
    del /f /q c:\windows\system32\drivers\qh3s.sys 
    del /f /q c:\windows\system32\drivers\jsdpp32.sys
    del /f /q c:\windows\system32\drivers\oxauau96.sys
    
    reg delete HKLM\SOFTWARE\swearware /f
    reg delete HKCU\Software\Wget /f
    reg delete HKLM\Software\Classes\CLSID\{CD363BEC-7150-B887-530D-F3E2E0424EA} /f
    
    :: rootkit gaopdxserv
    attrib -h -s -r "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
    attrib -h -s -r "c:\windows\system32\gaopdxqpqjwmyc.dll"
    attrib -h -s -r "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"
    
    sc stop gaopdxserv.sys.sys
    sc delete gaopdxserv.sys.sys
    
    del /f /q "c:\windows\system32\drivers\gaopdxqfotrruc.sys"
    del /f /q  "c:\windows\system32\gaopdxqpqjwmyc.dll"
    del /f /q  "\c:\windows\system32\drivers\gaopdxuigiphwm.sys"
    
    sc stop WinSvchostManager
    sc delete WinSvchostManager
    
    sc stop ntndis
    sc delete ntndis
    
    attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.exe"
    attrib -h -s -r "C:\WINDOWS\system32\drivers\ntndis.sys"
    
    del /f /q "C:\WINDOWS\system32\drivers\ntndis.exe"
    del /f /q "C:\WINDOWS\system32\drivers\ntndis.sys"
    
    sc stop u_lehj
    sc delete u_lehj
    
    attrib -h -s -r "c:\program files\Common Files\System\u_lehj32.dll"
    del /f /q "c:\program files\Common Files\System\u_lehj32.dll"
    
    attrib -h -s -r "C:\WINDOWS\system32\svcprs32.exe"
    attrib -h -s -r "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
    attrib -h -s -r "C:\WINDOWS\system32\mdmcls32.exe"
    
    del /f /q "C:\WINDOWS\system32\svcprs32.exe"
    del /f /q "C:\Documents and Settings\All Users\Start Menu\Programs\Startup\dllhost.exe"
    del /f /q "C:\WINDOWS\system32\mdmcls32.exe"
    
    reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
    reg delete "HKEY_LOCAL_MACHINE\System\ControlSet001\Services\gaopdxserv.sys" /f
    reg delete "HKEY_LOCAL_MACHINE\Software\Classes\gaopdxvx" /f
    
    reg delete "HKEY_CURRENT_USER\Software\75319611769193918898704537500611" /f
    reg delete "HKEY_CLASSES_ROOT\CLSID\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
    reg delete "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{037C7B8A-151A-49E6-BAED-CC05FCB50328}" /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "75319611769193918898704537500611" /f
    reg delete "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run" "ieupdate" /f
    echo Finshed ripping out Antivirus 2008-9
    :: Fix associations
    ftype exefile="%1" %*
    ftype batfile="%1" %*
    ftype cmdfile="%1" %*
    ftype comfile="%1" %*
    ftype scrfile="%1" /S
    ftype regfile="regedit.exe" "%1"
    ftype piffile="%1" %*
    ftype inffile=%SystemRoot%\System32\NOTEPAD.EXE "%1"
    ftype vbsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    ftype jsfile=%SystemRoot%\System32\WScript.exe "%1" %*
    
    assoc .exe=exefile
    assoc .bat=batfile
    assoc .cmd=cmdfile
    assoc .com=comfile
    assoc .scr=scrfile
    assoc .reg=regfile
    assoc .pif=piffile
    assoc .lnk=lnkfile
    assoc .inf=inffile
    assoc .vbs=VBSFile
    assoc .js=JSFile
    exit
    exit
    This should run and exit!

    It is a coverall and you may see a few errors related to it addressing something you do not need. This is normal ignore.

    Then..

    Go here get DrWeb: http://www.techspot.com/vb/post724044-3.html

    It will do an automatic Express scan when started, after that click Full scan.

    If it finds anything chose Cure and that will be what it does for the rest of the scan. Items that can not be cured will be Quarantined!

    When finished Attach log!

    Mike
  15. robk2009

    robk2009 Newcomer, in training Topic Starter

    I ran the drweb. the log is attached. I had to put it in a zip file since it is a .csv file and will not attach with this forum software.

    while scanning was taking place popups were happening throught the scanning as well as nod32 kept catching a trojan horse being placed a c:\windows\system32\userinit.exe the treat was win32/trojandownloader.Zlob.CZGtrojan

    The scan took over 3 hours. For the time i have spent over the last 3 days i could have installed windows about 15 times or more. Very frustrating.

    Thank you very much for your help. as I need to get my laptop back online so i can do work at home at night.
  16. robk2009

    robk2009 Newcomer, in training Topic Starter

    After I rebooted I got this Nod32 screen upon startup. (see attached threat.jpg)
    What gets me is that nod32 says it will delete the files on reboot but as you can see by the .jpg it won't let me do anything with the file. None of the scanners that scan memory have detected this virus. Why is that?
    Can I just delete this userinit.exe file or is the virus planted in a windows system file? How do I get rid of this thing. I have run a ton of scanner programs and such over the last few days and I still seem to have all the same viruses i started out with 3 days ago. I wouldn't have thought it would be so hard to get rid of them. I have had this computer for over 4 years and never had a problem till 3 days ago. Mind you I probably claened off a lot of junk and adware stuff.
    Don't get me wrong but i didn'yt think it would be so tough to get rid of these virues.
    I appreciate all the help you are giving me.

    Attached Files:

  17. mflynn

    mflynn Newcomer, in training Posts: 2,793

    Well we never know how deep the infection, therefore how long it will take. Addition to that how often we both can be online.

    But it sounds as if we may have it for now if NOD is catching the Trojan!

    When you get a chance post another MBAM log.

    Is Explorer running again after the Copy/Paste operation.

    I must go to bed now. good night.

    Mike
  18. robk2009

    robk2009 Newcomer, in training Topic Starter

    Attached is the Latest MBAM

    Attached Files:

  19. mflynn

    mflynn Newcomer, in training Posts: 2,793

    At least we are down to 1 item!

    Uninstall Combofix
    Start-Run
    type
    combofix /u
    Click OK

    The redownload and rename ComboFix to 12cbf32.exe and run that! post log.

    Then..
    On last MBAM you forgot to remove log says No Action taken. Rerun MBAM Quick Scan attach log!

    Is Explorer now loading the desktop?

    Can not delete userinit is a system file. It is infected and needs to be replaced.

    We need to find a clean copy so do the below.....

    Find SysFiles
    Left Drag mouse and Copy for Pasting all text in the box below.
    Make sure the slider bar goes to bottom from the @ to the end of the second exit.

    Then paste to the black screen of an open command prompt.
    Code:
    @@echo off
    cd\
    dir /s regedit.exe >"%USERPROFILE%"\Desktop\CFiles.txt
    echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
    dir /s explorer.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
    echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
    dir /s userinit.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
    echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
    dir /s hal.dll >>"%USERPROFILE%"\Desktop\CFiles.txt
    echo -------------------------------- >>"%USERPROFILE%"\Desktop\CFiles.txt
    dir /s svchost.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
    echo --------------------------------
    dir /s spoolsv.exe >>"%USERPROFILE%"\Desktop\CFiles.txt
    exit
    exit
    Now post the cfiles.txt from the new icon on the desktop back to the thread.

    Mike
  20. robk2009

    robk2009 Newcomer, in training Topic Starter

    I want to thank you for all your patience and help.
    After wasting over 20 hours on this problem I decided it was more cost effective to buy a new hard drive. I will hook up the old one to an external usb case and extract whatever data I need and then low level format it.
    It was probably not the best decision to buy a new drive but it the most cost effective for my business right now.
    Again thanks for everthing you have done for me. I apreciated your patience and quick respones.
  21. mflynn

    mflynn Newcomer, in training Posts: 2,793

    All I can do is all can do!

    A shame as we had it down to one thing.

    I understand tho!

    Good luck.

    Mike
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