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Internet Explorer 7 Loads Painfully Slow

By anatole
Jan 25, 2008
  1. Hello,

    I have Windows XP SP 2. This comes with Internet Explorer 6, which worked fine until I installed IE7. IE7 takes about an hour to load. Now, even if I uninstall IE7, IE6 does not work. It is not a spywear or firewall that blocks it and I do not have a virus. I tried to fix the problem by turning off the phishing filter, run it without add-ons. I reseted IE7 back to base level by erasing temporary internet files, cookies, history and password, still it does not work. I have installed Microsoft's critical updates, XP Service Pack 2 and I have the latest version of Flash Player and I tried registry fixes with the Windows Installation Disk.

    Is there anybody, an expert who understands this problem with IE7?

    Thank you for paying attention to this problem!

    anatole
     
  2. raybay

    raybay TS Evangelist Posts: 10,716   +6

    Uninstall Explorer 7, then reboot, defrag, then reinstall it.
     
  3. rf6647

    rf6647 TS Maniac Posts: 931

    I am curious if any progress has been made on this (bump).

    A one hour load time is the only symptom to work with. What is the health of the hardware? Is there a lot of i/o work, such as disk re-reads or task swapping due to limited memory?

    While firewall, antispy, antivirus, etc. are not considered to be causing this, what about other startup programs. HJT (HiJackThis) tool can give insight here, as well as, the ability to quickly undo any changes.
     
  4. jobeard

    jobeard TS Ambassador Posts: 13,522   +336

    try this experiment which will access your HD rather than the internet URL
    get a command prompt (run cmd)

    cd C:\Program Files
    cd Internet Explorer
    iexplore c:\​

    Looks just like the EXPLORER view but should load quickly by NOT accessing anything from the Internet
     
  5. mazameez

    mazameez TS Rookie Posts: 21

    I am also curious about any progress made. I support the idea of uninstalling, defragging, then re-installing.
    Also, it could be an OS/memory issue.
     
  6. jobeard

    jobeard TS Ambassador Posts: 13,522   +336

    fragmentation would not have this heavy an impact.

    uninstall, reboot, reinstall is worth the effort.

    the heavy lag is IE7 is most likely due to attempts to access remote sites and timing out on all of them.

    check your TCP configuration and prove you have Internet access:
    run->cmd
    nslookup www.google.com
    ping www.google.com
    nslookup should report the IP address(s) of google and
    ping should show the TCP time to access that site
    NEITHER should timeout.

    Any timeout implies a bad tcp configuration.
     
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