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Is this a clean computer?

By adam111291
Jul 20, 2008
  1. run malware bytes anti malware picked up 3 viruses i removed them now posted a hi jack this log and malware bytes log as well just tell me if there is any known threats you can see or any problems with the computer thank you
     
  2. xxdanielxx

    xxdanielxx TS Rookie Posts: 1,069

    First you posted your problem in a wrong section

    Hello Welcome TechSpot

    We need to get rid of one of the services running on your machine. To do this, copy (Ctrl +C) and paste (Ctrl +V) the text in the code box below to Notepad.

    Code:
    @echo off
    sc stop sp_rssrv
    sc delete sp_rssrv
    del service.cmd and exit
    
    Save it to your desktop as File name: service.cmd
    Save as type: All Files

    Once done, double click service.cmd to run it. A command window will open briefly, then close. This is quite normal.

    Please read this post completely, it may make it easier for you if you copy and paste this post to a new text document or print it for reference later.

    Please re-open HiJackThis and scan.**Check the boxes next to all the entries listed below.

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O4 - HKLM\..\Run: [SpywareTerminator] "C:\Program Files\Spyware Terminator\SpywareTerminatorShield.exe"
    O4 - HKLM\..\RunServices: [gralqjdpzvc] C:\WINDOWS\system32\gralqjdpzvc.exe
    O14 - IERESET.INF: START_PAGE_URL=http://www.pcservicecall.co.uk
    O16 - DPF: {4E62C4DE-627D-4604-B157-4B7D6B09F02E} (AccountTracking Profile Manager Class) - https://moneymanager.egg.com/Pinsafe/accounttracking.cab
    O23 - Service: KService - Unknown owner - C:\Program Files\KService\KService.exe (file missing)
    O23 - Service: Spyware Terminator Realtime Shield Service (sp_rssrv) - Crawler.com - C:\Program Files\Spyware Terminator\sp_rsser.exe

    Now close all windows other than HiJackThis, then click Fix Checked.**Close HiJackThis.**Reboot into safe mode.

    Restart your computer and as soon as it starts booting up again continuously tap F8. A menu should come up where you will be given the option to enter Safe Mode.

    Please go to Start > Control Panel > Add/Remove Programs and remove the following (if present):

    Spyware Terminator

    Please note any other programs that you don't recognize in that list in your next response.

    Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these folders (if present):

    C:\Program Files\Spyware Terminator

    Using Windows Explorer (to get there right-click your Start button and go to "Explore"), please delete these files (if present):

    C:\WINDOWS\system32\gralqjdpzvc.exe

    Then reboot and post a fresh hijackthis log
     
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