Issue with Windows 7

By PConnolly346
Feb 7, 2012
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  1. I believe my computer is clean of viruses or malware however when I go into computer none of the folders are loading. The options computer, homegroup, libraries, and favorites show up but with magnifying glasses hovering over them and they don't load. Whenever I have to go to a specific folder, instead of navigation through my computer I have to search for the folder names. This also seems to affect my download speed. Something is going on, can anyone help? I appreciate your help in advance
  2. Cerf

    Cerf TS Rookie Posts: 23

    A screenshot of the situation would help. Anyway this does sound like a virus of some sort. Run a microsoft malicious software removal tool and a Malwarebytes tool.
  3. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Scan your system to assure you have no dangerous infestations, then insert the drive onto an external cable, or insert drive into a USB-connected external enclosure... when the files are safe, use Windows to do a repair install, to clean up windows, if you think it is necessary.

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