I am having trouble uninstalling itunes and quicktime. I had a shuffle awhile back but i lost it and i decided to uninstall the two programs. I uninstalled it from the start menu and it said it was successfully off. I went back to my add/remove programs list and they both were still on the list but with no size. I clicked "remove" and a windows says the InstallShield wizard will load but it never does. I've been doing the same thing clicking on "remove" for weeks and nothing seems to happen. Can anyone help?