we are looking to implement a network based chat/im software that will allow better control than the current one we are using. We use PopMessenger (from LeadMind) currently. The problem is it allows anyone to chat with anyone else on the network. We want to be able to use one that allow susie to chat with her supervisor, but not her coworker. It will allow Jim to chat with his marketing groups, but not with the CSRs...You get the point. We want to stay away from the public IM's like AIM and the like. Any ideas on a better software out there??
Thanks for your help
AP
Thanks for your help
AP