Hello everyone, I've got a nagging problem. I'm currently working abroad in Africa as a dentist with absolutely no competent IT personnel.
I have a Windows XP computer acting as a server for my images connected to an old x-ray machine that will only work with XP. It has been working like a charm for the last year but in the last week or so, we've had problems with it. For no apparent reason, the other computers on the network can't communicate with the server (sql). They are able to ping the machine but can't communicate. Even the server itself can't connect to its own database. What I have noticed is that at the same time there is no internet connection on the server machine anymore. LAN looks active, pings local network fine, but unable to communicate outside.
I took off LAN power hibernation option to keep always on, that helped for some time I thought but I don't think it truly has.
I am running Kaspersky Internet Security and Windows Firewall. I have tried taking down firewall or adding exceptions and it doesn't seem to be related to the issue. Does anyone have any ideas or things I can do to test when the connection is down? I have an IT support person in Korea but they need to use teamviewer to see the problem, but they can't because when the problem is happening Teamviewer can't even work as there is no internet connection.
Would appreciate any help!
I have a Windows XP computer acting as a server for my images connected to an old x-ray machine that will only work with XP. It has been working like a charm for the last year but in the last week or so, we've had problems with it. For no apparent reason, the other computers on the network can't communicate with the server (sql). They are able to ping the machine but can't communicate. Even the server itself can't connect to its own database. What I have noticed is that at the same time there is no internet connection on the server machine anymore. LAN looks active, pings local network fine, but unable to communicate outside.
I took off LAN power hibernation option to keep always on, that helped for some time I thought but I don't think it truly has.
I am running Kaspersky Internet Security and Windows Firewall. I have tried taking down firewall or adding exceptions and it doesn't seem to be related to the issue. Does anyone have any ideas or things I can do to test when the connection is down? I have an IT support person in Korea but they need to use teamviewer to see the problem, but they can't because when the problem is happening Teamviewer can't even work as there is no internet connection.
Would appreciate any help!