TechSpot

Laptop crashes help

By Littlethumper
Oct 22, 2008
  1. I had a Dell Lattitude C800 Windows 2000/ME and it crashes but i dont know what
    to do. Whenever i started it up, it shows the whole system and then later it'll be black screen instead of showing the windows logo, this is what it says.....

    .........................................STARTING WINDOWS..............................................

    Windows 2000 could not start because of the following file is missing or corrupt.
    \WIN\SYSTEM32\CONFIG\SYSTEMced startup options for Windows 2000 Press 8.

    You can attempt to repair this file by starting Windows 2000 setup using the
    original setup floppy disk or CD-ROM. Select "r" at the first screen to start the repair.


    Is there any solution on this?:confused:

    Thank you...
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Do you have a windows 2000 install disc? You might even be able to upgrade this old Dell to XP...
     
  3. Littlethumper

    Littlethumper TS Rookie Topic Starter Posts: 21

    I think i still do have it. So you mean i can upgrade this to XP?:cool:
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    The error may be indicating a failed hard drive. Is this laptop quite old? How much memory is installed?
     
  5. Littlethumper

    Littlethumper TS Rookie Topic Starter Posts: 21

    My cousin always using it whenever i'm not around, then i found out she's not using it anymore and thought maybe she got tired then i found out, it crashed down or its not working anymore. I asked her why didnt she tell me before and asked her what happened. She said, she always used it playing games and downloading too many stuff then those windows starting to popped up then she said, it went off or crashes. I coulndt even find the OEM or CD-ROM anymore. Do i have to have it to upgrade my laptop to XP?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Dell do not supply the drivers for your model to use with Windows Xp

    These drivers may still be able to be found on the web
    But I feel you may be best sticking with 2000
     
  7. Littlethumper

    Littlethumper TS Rookie Topic Starter Posts: 21

    Hey kimsland, you mean i still have to get a Windows 2000
    OEM then? I mean, the installation setup disk?
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  9. Littlethumper

    Littlethumper TS Rookie Topic Starter Posts: 21

    okey,whatever you say sir.
    Thanks!
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    The advice I gave you is correct
    It is exactly what I would do

    Dell themselves may supply a Recovery CD at a reduced cost, just because you contacted them !

    Good Luck :grinthumb
     
  11. Littlethumper

    Littlethumper TS Rookie Topic Starter Posts: 21

    I did what you said kimsland, but the recovery disk or whatever it is is not free.
    And he said i need a new hard drive and it cost like more than $400 for 48GB on
    Dells itself. I went to ebay and i found a cheaper one for 160GB and so is the
    OEM for the windows 2000 proffesional. I think thats the only solution to get my laptop working again.
    Anyways, thank you so much to both of you for your kind help. I am really glad
    i found this site. Such a great help and lots of good info and tips from members.
    Been reading diff'rent threads here lately and its been helpful.
    Keep up the good work guys!
     
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