Last step on clean install

By jerseyjeff
Mar 23, 2009
  1. Hi. I have just about finished a clean install, but I am stuck again. I have the OS up, but I can't install the Dell drivers. The ethernet driver, the video driver, etc are all question marks in the device manager. But the key one I need is the network connection so I can get back online. When I open up the network connection box there is nothing in it. No driver. But on the Dell disk that have the drivers, I don't really see where I can find the network connection driver. I need to get online to download the rest. I have a fios cable running directly to the machine, but it can't connect. Almost there I think...any ideas?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well here's your drivers:
    Use your Service Tag to get them

    Then save the network driver (ideally to a flash drive or CD)
    Take it to the Dell computer and run it
    They are usually expanded to C:\Dell (folder)

    Then run Device Manager, and right click on your unknown network driver and browse to C:\Dell (note there may be another folder in there like Lan or something)

    To get to Device Manager (Start->Run-> Devmgmt.msc)
  3. jerseyjeff

    jerseyjeff TS Rookie Topic Starter Posts: 19

    lastl step clean install

    Thank you very much. I will try this tonight.....
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