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Local Area Connection Unplugged

By dark_crusader
May 12, 2007
  1. (Sorry, not sure if this was the right spot to post this, but...)
    I recently received a new modem today from an RCN guy, and its been working great. However, every so often, a bubble would pop up saying my local area connection is unplugged for about a split second. Any ideas on how to stop this?
     
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Is it a modem or a router?

    Either way, it could be an issue with the device itself (a firmware update may fix that), the cable (try another cable), your network card being bad (try another one), or some software issue.
     
  3. dark_crusader

    dark_crusader TS Rookie Topic Starter

    Im relatively computer illiterate, and only 3/4 of what you said made sense to me, lol. Regardless, the guy said it should be fine, but now this happens every so often. Any ideas on what I can do?

    *edit* Im using a dell professional with windows xp, if that helps.
     
  4. justone

    justone TS Rookie Posts: 18

    or check the AJ45 if there's a light over there after you plugged
     
  5. jobeard

    jobeard TS Ambassador Posts: 9,348   +622

    sounds like you need a firmware update.
     
  6. Absinthe Minded

    Absinthe Minded TS Rookie

    Basically, what the guys are saying is that 'Network Cable Unplugged' means that the computer is losing it's connection with the modem - that's why you're getting the message balloon.

    This disconnection could be for one of two reasons:

    1. A software issue with the modem (updating the firmware is one way of ensuring that it's not a software issue with the modem)

    2. The lead that you connect the modem to the PC with is faulty - try using a different one.

    Hope that makes things a little clearer for you. If you can post make and model details of your modem - I'm sure one of us will tell you where you can download the firmware (software) for your modem.

    Cheers,
    Nick.
     
  7. NetCablesPlus

    NetCablesPlus TS Maniac Posts: 228

    I also was going to suggest that you try a different Ethernet cable as your symptoms can be caused by a poor crimp of the RJ45 plug on the cable and it is easy and fast to check for this problem.
     
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