paul quest
Posts: 11 +0
ADVENT AL-096
Windows Vista Home Premium.
Celeron M
Guys,
I'm at a loss as what to do.
I have been given a laptop for the kids to use.
I was sanatising it. ie removing users/pictures/music etc.
Before doing this though I created an admin account so at least I would have access.
When I had finished I went to shut it down.........a messeage can on the screen saying that the shutting down audio was still running and could not close. Click continue if you want to proceed.
I clicked continue. The screen then showed the logging off logo and has stayed like that for the last 2 hours!
If I press the power button the laptop goes into standby. When I press it again it shows the log off logo.
It will not let me do anything else.
I'll even reset the laptop if I could, but can't
Hope someone has a bit of advice.
Windows Vista Home Premium.
Celeron M
Guys,
I'm at a loss as what to do.
I have been given a laptop for the kids to use.
I was sanatising it. ie removing users/pictures/music etc.
Before doing this though I created an admin account so at least I would have access.
When I had finished I went to shut it down.........a messeage can on the screen saying that the shutting down audio was still running and could not close. Click continue if you want to proceed.
I clicked continue. The screen then showed the logging off logo and has stayed like that for the last 2 hours!
If I press the power button the laptop goes into standby. When I press it again it shows the log off logo.
It will not let me do anything else.
I'll even reset the laptop if I could, but can't
Hope someone has a bit of advice.