TechSpot

Logging off won't stop!

By paul quest
Feb 27, 2008
  1. ADVENT AL-096
    Windows Vista Home Premium.
    Celeron M

    Guys,

    I'm at a loss as what to do.

    I have been given a laptop for the kids to use.
    I was sanatising it. ie removing users/pictures/music etc.
    Before doing this though I created an admin account so at least I would have access.
    When I had finished I went to shut it down.........a messeage can on the screen saying that the shutting down audio was still running and could not close. Click continue if you want to proceed.
    I clicked continue. The screen then showed the logging off logo and has stayed like that for the last 2 hours!
    If I press the power button the laptop goes into standby. When I press it again it shows the log off logo.
    It will not let me do anything else.

    I'll even reset the laptop if I could, but can't

    Hope someone has a bit of advice.
     
  2. CCT

    CCT TS Evangelist Posts: 2,653   +6

    "saying that the shutting down audio was still running and could not close"


    It would help if you typed the exact message, not your version of it. :)
     
  3. N3051M

    N3051M TS Evangelist Posts: 2,115

    you can force a power off (when the laptop is still on) by pressing and holding the power button for a few seconds.
     
  4. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Have you looked at the Microsoft VISTA knowledge base for reports of similar problems?
     
  5. paul quest

    paul quest TS Rookie Topic Starter

    Sorry about that. I didn't think it would have caused a problem so I just clicked on the 'ok' button. I couldn't remember the wording then when things started to go wrong. :)
     
  6. paul quest

    paul quest TS Rookie Topic Starter

    Thanks,

    I was holding the power button for about 5 secs and it was doing nothing.

    I then tried it for 10seconds and :) :) :)

    It's working again now.

    Thanks for all your help guys. I'd still be staring at the screen if it wasn't for you.
     
  7. CCT

    CCT TS Evangelist Posts: 2,653   +6

Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...