hi all, please explain my prob and how to fix them if you can in simple terms as i am no expert on the pc. i cannot anymore get `msconfig`in run anymore, a panel appears and reads`windows cannot find msconfig` and when i try to get windows help and support, again a panel appears and reads `windows cannot find `helpctr.exe` system service not running, to fix prob click service name`? but when i click search they arrive ok but i cannot open help and support. i seem to be losing certain window items, please help! ps, system restore does not correct the prob.