Hi My boss has a dell laptop, after installing windows XP updates yesterday he has lost access to the share document drive and outlook. I have rejoined his account to the domain, now outlook intermittently connects but only on pressing send and receive. I was able to ping the laptop and connect to the server in RDC from the laptop, so when I changed his AD account to reset password on next logon, this worked. Still no access to file share. I have uninstalled the 4 updates - KB931784, KB932168, KB930178, KB931261 rebooted the laptop, now he can access the share drive docs, but outlook still not connecting. The work offline isnt ticked and manually control connection state is clear. Any ideas? He said a format reload is too sledgehammer for his taste..