What about those who are banned mistakenly. I have the 2009 jasper 360 and was just playing without going onto live for a few months. Then when i get internet on and try to xbox live it says this console has been banned from xbox live. A brand new xbox now. Still under warranty but i don't have the receipt to take it back and exchange. I don't see anyone talking about that, i guess no one knows about us huh?? Call microsoft and they say they don't see my console as being banned on their computers but if it tells me my console is banned then to bad they can't do anything. Saying they don't make mistakes. Now im going to have to save my money for 3 years and try and buy one and hope they don't ban me again to make me buy another one. Help me somebody. My e-mail is bigmanzo62@yahoo.com