Microsoft Security Essentials install problem

By marimo727
Feb 15, 2013
Post New Reply
  1. I'm not sure what happened, but MSE disappeared from my programs list, so I tried to re install it, but I get an error: 0x80070643
    I'm freaking out

    And I'm sorry if this is in the wrong area.
  2. bobcat

    bobcat TechSpot Paladin Posts: 688   +67

    First try a system restore to a point before the disappearance of MSI.

    If necessary, try to uninstall MSI using Revo Uninstaller Pro, and then re-install it. If you don’t want to buy Revo, you can use it on free trial.
    http://www.revouninstaller.com/

    If still no success, consider the following:
    This error may occur if the MSI software update registration has become corrupted, or if the .NET installation on the computer has become corrupted.

    To troubleshoot this issue, try to repair the MSI software update registration corruption issues. If that doesn't work, try to repair the .NET Framework.

    For the (easy) procedures for doing the above see:
    http://support.microsoft.com/kb/976982
  3. marimo727

    marimo727 Newcomer, in training Topic Starter Posts: 30

    I'm not sure how to do a system restore.
    It doesn't show up on Revo.
    I've tried the last thing, but it didn't work.

    Edit: I tried to do a system restore with whatever the computer comes with, but it said my hard disk is corrupted. I got an option to check for errors, but apparently I can't do that while it's in use, so I clicked the option that says schedule for a check upon start up. So I restarted my computer but nothing happened.

    Also, what should I do about having no MSE? Get another thing?
  4. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,164   +228

    What browser are you using & your Operating System?
  5. JC713

    JC713 TechSpot Evangelist Posts: 6,797   +882

  6. captaincranky

    captaincranky TechSpot Addict Posts: 10,529   +857

    Other free AV programs do have dedicated "remover" programs.

    However, in Windows 7, you just follow this file path to do a system restore: Start Button >Control Panel > "Recovery", then follow the instructions.

    BTW, sometimes when an AV program fails to update, or disappears, there is always the possibly the problem may have been caused by malware. Jus' sayin', keep an open mind.
  7. misor

    misor TechSpot Addict Posts: 986   +147

    Also, mse may be gone from system tray as soon as the latest mse february 2013 update is being installed.
    after the mse update, mse will be seen again.

    if the above scenario does not apply in your case, from add/remove programs (xp/vista or "Control Panel\Programs\Programs and Features" for 7) uninstall mse, then just re-download/re-install mse from:
    http://windows.microsoft.com/en-US/windows/security-essentials-download
  8. JC713

    JC713 TechSpot Evangelist Posts: 6,797   +882

    I had to restart my PC after installing so it functioned properly
  9. marimo727

    marimo727 Newcomer, in training Topic Starter Posts: 30

    I don't really know what went wrong and when.
    This is a school laptop, so I'm going ask them to replace my hard disk.
    Thanks for the input, all.
  10. learninmypc

    learninmypc TechSpot Evangelist Posts: 5,164   +228

    I asked you which browser because in the browsers I've used, you can select where the downloads go to.
    Usually the desktop. By default, I believe most/all browsers download to a "downloads" folder.:)
  11. marimo727

    marimo727 Newcomer, in training Topic Starter Posts: 30

    I use firefox and I always choose the download location. I have Windows 7 64 bit.
    The error message comes from installing it as a stand alone.
    I can't do a system restore b/c I get an error that states the disk has errors. And when I schedule a disk scan, it doesn't do one.
    MSE doesn't show up in Add/Remove Programs. It seems gone.
     
  12. JC713

    JC713 TechSpot Evangelist Posts: 6,797   +882

    I got this error when doing a restore before. I resolved it by running the restore again.
  13. compfixing

    compfixing Newcomer, in training Posts: 43

    I'd advice you to use other free Antivirus as MSE is dropped down the list.
  14. JC713

    JC713 TechSpot Evangelist Posts: 6,797   +882

    I find MSE to be fine despite failing those tests... give it time. It is so minimalistic and does its job with the worst viruses (been using it since day 1) and haven't had any issues while people using Avast and AVG have some issues that I do not have.
  15. compfixing

    compfixing Newcomer, in training Posts: 43

    I used MSE for about a half year. I know what it can do. If you're a normal user, no need to change but If you're more like a hacker/cracker or developer you would know MSE has lower detection, and definitively not a recommendation.
  16. tipstir

    tipstir TS Ambassador Posts: 4,603   +80

    To fix this issue uninstalled MSE use CCleaner on registry. Then reboot then install the new pre-release version 9/12 or the most current 9/12. These will work. I had this issue myself on two systems. Tried every cleaner and none could find the issue was in the registry.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.