TechSpot

Motorola phone tools says my phone is not supported

By deank
Dec 25, 2013
Post New Reply
  1. I purchased motorola phone tools several years ago,it used to work for my phone which is a motorola ve20

    I just installed it on my laptop which has windows 8,and it says my phone is not supported. It used to work for this phone. I would like to back up my phone book etc.

    I did all the updates and it says its up to date now. I do not who else to contact to figure this out.

    thanks
     
  2. learninmypc

    learninmypc TS Evangelist Posts: 5,246   +232

    Have you tried contacting motorola?
     
  3. JC713

    JC713 TS Evangelist Posts: 6,982   +908

    When you say, "it used to work", do you mean before a certain point? Did you upgrade to Windows 8 or something? Or did it just say suddenly that your device is not supported?
     


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.