MSI GS70 Gaming laptop Webcam not working

By Obzoleet
Oct 19, 2013
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  1. Greetings!

    I have an MSI GS70 laptop here , its about 1 month old and the webcam has stopped working,

    It has worked earlier, Nothing happens when I try to start it and when I try to find it in the device manager it is not there.

    Any idea what I can try?

    Thanks! :)
  2. GhostRyder

    GhostRyder TechSpot Evangelist Posts: 2,139   +498

    Ok I have an MSI GT70, did you try activating it via the toolbar at the top of the screen that comes on MSI laptops. It looks like a tiny paperclip at the top of the screen in the center, there should be once you open that toolbar up an option to activate the webcam.
  3. Obzoleet

    Obzoleet TechSpot Enthusiast Topic Starter Posts: 166   +7

    Update:

    I can find it in the device manager as " USB 2,0 Webcam Device "

    but I cannot start it with the webcam shortcut or webcam key :(

    Awsome, just the person I needed to have an GS70 :D

    Um, im not very savy in Windows 8, is this on the start app screen or on the desktop?

    In the device manage it says that its not working due to not being connected, code 45.

    I uninstalled the drivers since I was going to try to reinstall them however the webcam does not pop up in the device manager anymore, neither can I find the drivers on MSI,s official website... :(
  4. GhostRyder

    GhostRyder TechSpot Evangelist Posts: 2,139   +498

    Desktop, mine has 7, there should be something top center on the desktop. The webcam is handled by windows drivers, when you activate it, it will auto install.
  5. Obzoleet

    Obzoleet TechSpot Enthusiast Topic Starter Posts: 166   +7

    I see,
    hm, is it posssible you can take a screenshot of the paperclip in the top center of the desktop? I cannot find it :(
  6. GhostRyder

    GhostRyder TechSpot Evangelist Posts: 2,139   +498

  7. Obzoleet

    Obzoleet TechSpot Enthusiast Topic Starter Posts: 166   +7


    I see, but I don't have that menu :O

    Perhaps its different on Windows 8?

    I don't believe I have the latest Bios update that was released the 24/9 either,

    Could it be because of that?

    Its just very frustrating since I don't see why any of the above would cause the device manager to claim that the webcam isn't connected properly :(

    If its broken I presume I will have to send it back to the store?
  8. xElementzx

    xElementzx Newcomer, in training

    Hey, I have the same notebook, what you need to do is open SCM and turn the webcam on from there (SCM is the System Control Manager)


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