Multiple Computers BSOD after Re-image (Dell o755's)

By Cameron C
Sep 25, 2013
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  1. Hey everyone, first time posting here, but hoping you could give me a hand.

    Every time we re-image one of our o755's we immediately get a BSOD on boot, however booting into safe-mode and uninstalling the audio drivers then booting back normally works.... for about 7 restarts, then the BSOD happens again. We are using Windows XP.

    I have tried both up to date drivers and previous versions and this happens. I have 6 computers on my bench right now that are doing this. Our image hasn't changed since May, however these problems just started about 1 month ago.

    I have posted up my dump file, hopefully one of you can point me in the right direction.

    Thanks in advance for your help.

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,459   +135

    Any (!) in the device manager?
  3. Cameron C

    Cameron C Newcomer, in training Topic Starter

    All devices are working correctly upon installation of the drivers, with no errors.
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,459   +135

    "Our image hasn't changed since May"... Are the computer's totally updated using Windows Update?
  5. Cameron C

    Cameron C Newcomer, in training Topic Starter

    We have SCCM pushing all those updates, sadly we r in the transition towards a full SCCM system, so our old imaging server has had limited updates
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,459   +135

    System Center Configuration Manager... The minidumps are flagging drivers like audio, USB and telcom
  7. Cameron C

    Cameron C Newcomer, in training Topic Starter

    Thanks, I figured it was that, we may have just found a fix which involves, image comp>blue screen>safe mode>uninstall Audio Drivers>Reboot>Install a specific video driver we found....

    Not sure why that is working, but trying it now on 2 other machines.
  8. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,459   +135

    Good, keep us posted:)


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