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Multiple PCs crashing

By Tazman777
Jun 18, 2014
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  1. I have several brand new systems that are all set up the same. I've run memtest and prime95 for several passes/hours with no problems.
    I am getting BSOD/immediate random reset only when a certain program is open. This program is using an attached piece of USB hardware. If that software is not running and communicating with the hardware, I don't have any issues. If it is the driver for said hardware, any information into the cause would be very helpful for me to pass along to the creators of the software/driver/hardware.
    Attached are several of the last minidump files.
     

    Attached Files:

  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    A Silicon Labs driver (silabser.sys) is being flagged in the minidumps. Is this driver familiar to you?
     
  3. Tazman777

    Tazman777 TS Rookie Topic Starter

    Sorry about the late reply, techspot email was in my spam folder.
    To answer your question, this driver was not familiar with me until today. Apparently the attached USB hardware uses this. I've installed a new version (6.7.0.0) today and am testing these systems to see if the problem goes away.
    When you say it is "being flagged", does that mean its causing the BSOD?
     
  4. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    "When you say it is "being flagged", does that mean its causing the BSOD?"... Yes
     
  5. Tazman777

    Tazman777 TS Rookie Topic Starter

    Thanks Tmagic!! After installing the new driver, it seems to be stable.
     
  6. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Very good! Thanks for coming by;)
     

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