Hi there and welcome to techspot =)
Important: Please read this thread HERE before you decide whether to clean or reformat your system.
Should you decide to clean your computer, please follow these instructions:
You may wish to copy and paste these instructions on notepad for easier reference later.
Download
CCleaner via step 9 of the instructions
HERE.
Boot into safe mode under your normal user name. See how
HERE
Next turn on "Show all files and folders, including hidden and system". See how
HERE
Go to start > run and type services.msc. Press the enter key.
Search for the following services(if there) double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.
ViewpointService.exe
ViewMgr.exe
Open your task manager by pressing holding ctrl, alt and pressing del. Alternatively, use ctrl + shift + esc. Go to the processes tab, and end the following processes, if found:
ViewpointService.exe
ViewMgr.exe
wowclient-downloader[1].exe
After that,
run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O17 - HKLM\System\CCS\Services\Tcpip\..\{725C207B-D79D-444D-BBB0-D7FE4A87EC8C}: NameServer = 195.92.195.94 195.92.195.95
Close HJT.
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
Navigate in Windows Explorer and delete the following
files and
folders in
bold.
C:\Program Files\
Viewpoint
C:\Documents and Settings\AdamB\Local Settings\Temporary Internet Files\Content.IE5\BFZOK363\
wowclient-downloader[1].exe
Reboot into normal mode and rehide your protected OS files.
Thereafter, please post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread. Download AVG and ComboFix from the links in my signature.
Do not copy and paste if not it will be ignored and/or removed by the moderators.
The logs will enable us to understand that much more about the problems on your system.
Regards,
Your friendly Momok =)
This thread is for the use of xXPuntoXx only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.