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my HJT log comp keeps crashing.

By xXPuntoXx
Apr 30, 2007
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  1. anything suspicious in my log? thanks
     
  2. momok

    momok TS Rookie Posts: 2,272

    Hi there and welcome to techspot =)

    Important: Please read this thread HERE before you decide whether to clean or reformat your system.

    Should you decide to clean your computer, please follow these instructions:

    You may wish to copy and paste these instructions on notepad for easier reference later.

    Download CCleaner via step 9 of the instructions HERE.

    Boot into safe mode under your normal user name. See how HERE

    Next turn on "Show all files and folders, including hidden and system". See how HERE

    Go to start > run and type services.msc. Press the enter key.
    Search for the following services(if there) double click to select stop if they are running. Set the startup type to disabled. Click apply/ok for each service you disable.

    ViewpointService.exe
    ViewMgr.exe


    Open your task manager by pressing holding ctrl, alt and pressing del. Alternatively, use ctrl + shift + esc. Go to the processes tab, and end the following processes, if found:

    ViewpointService.exe
    ViewMgr.exe
    wowclient-downloader[1].exe


    After that, run HijackThis and fix the following entries, if found (do this by placing a tick in the check boxes beside these entries and clicking "Fix checked"):

    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

    O17 - HKLM\System\CCS\Services\Tcpip\..\{725C207B-D79D-444D-BBB0-D7FE4A87EC8C}: NameServer = 195.92.195.94 195.92.195.95
    Close HJT.

    O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

    Navigate in Windows Explorer and delete the following files and folders in bold.

    C:\Program Files\Viewpoint
    C:\Documents and Settings\AdamB\Local Settings\Temporary Internet Files\Content.IE5\BFZOK363\wowclient-downloader[1].exe

    Reboot into normal mode and rehide your protected OS files.

    Thereafter, please post fresh HJT, AVG Antispyware and Combofix logs as attachments into this thread. Download AVG and ComboFix from the links in my signature.
    Do not copy and paste if not it will be ignored and/or removed by the moderators.

    The logs will enable us to understand that much more about the problems on your system.


    Regards,
    Your friendly Momok =)

    This thread is for the use of xXPuntoXx only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
     
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