TechSpot

My PC can't install drivers for external USB drives

By Twister86
Jul 13, 2013
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  1. Cobalt006

    Cobalt006 TS Maniac Posts: 1,855   +184

  2. Dymeille

    Dymeille TS Rookie

    Cruzer Edge USB\VID_0781&PID_556B\2005304502188A12A6FE The drivers for this device are not installed.
    Realtek PCIe FE Family Controller PCI\VEN_10EC&DEV_8136&SUBSYS_3658103C&REV_02\4&359F2876&0&00E1 This device is disabled.


    sir that is my problem and I need your help to solve this, what can I co?
     
  3. Cobalt006

    Cobalt006 TS Maniac Posts: 1,855   +184

    Check Post 51 for you Cruzer edge USB flash drive. But as far as you ethernet driver. You will need to post wich OS you are running. Win 7,8.1, Vista or XP
     
  4. LookinAround

    LookinAround TechSpot Chancellor Posts: 8,398   +169

    @Dymeille

    Do other USB drives install correctly? Have you checked HERE to see if your USB mass storage driver is corrupt? Also, if you're seeing Access Denied messages when Windows tries to install the driver, that can indicate a malware problem.
     
  5. ccastelein

    ccastelein TS Rookie

    Hello all, sorry to bump a long thread, but this thread is the closest thing ive seen to my problem, and judging from responses, has the most competent replies.
    so here it goes. the original title of thread is exactly my problem.
    I just upgraded my 250 gig Samsung 840 ssd using their data migration software, to a 840 1 tb ssd. everything seems to work fine... so a week goes by no problems so I install a buncha programs... (none of which has ever caused this kinda problem before) and then I try to insert my 4gb hp jump drive.... hear the bell but no drive..DMgr shows error 10. cant start device. then to test things, my hd cam corder doesn't show up either same error. Other usb devices seem to work fine, ie usb keyboard, mouse, haupagge tv tuner..etc... just mass storage devices are a no go. ive unistalled usb drivers, deleted the infcache.1 file etc. no help... I tried to copy the drivers from my work pc (windows 7 both) but im unable to get rights to write these files to the driver folder... I was going to lookinto doing a restore from point but alas that wasn't active! so above I saw the acronis installer seemed to solve his problem so I uninstalled Samsung data migration... didn't help other than it created a backup date and now that's working... im going crazy trying to solve this.
    its a brand new system as of February (titan fall filled my hard drive!) and that's why im upgrading this drive so soon. I have Windows 7 64 bit .. I could really use some help/insight as to the cause of this problem...

    Thanks in advance. (btw im a new member! ;)-
     
  6. ccastelein

    ccastelein TS Rookie

    Well this all became a mute point... I tried the backup of usb storage inf files as posted under another thread.. and my pc went into a BSOD loop that wouldn't stop.... so im back to my origal 250 gb ssd hd with only 2 gb free... I guess ill secure erase the 1tb and move my pics and videos to it and use it as a media drive... never mind
     
  7. ccastelein

    ccastelein TS Rookie

    Ok, im back.... I decided that I would attempt to clone my drive again. so I did, and it said it was successful... first thing I tried was to plug in my jump drives... interesting thing was I found a larger jump drive I owned from last time and it worked.. the interesting part was when I ejected it, it said it was ejecting an asus scsi drive... so I checked my smaller hp drive as mentioned above and no go. same error cannot start code 10... my Panasonic hd camera also did not mount.
    back to square one ... any ideas out there..
     
  8. Damjan30

    Damjan30 TS Rookie

    Samsung M3 Portable USB\VID_04E8&PID_61B6\07817DE90F0000BF The drivers for this device are not installed.
    windows 8.1 wont install and can't find drivers for a large number of external hard drives. please help me
     


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