My WiFi on my laptop won't work but works with Ethernet cable

By Sinsoul
Nov 7, 2014
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  1. Hi! I don't know much about this place but there's a problem with my laptop and I don't know how to solve it. My laptop won't connect to the wifi anymore but it works perfectly fine with the ethernet cable. I appreciate it very much if you tech geniuses could help me out. THANK YOU!
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Are there any yellow (!) in the device manager?
  3. tsubwoofer69

    tsubwoofer69 TS Member Posts: 23

    You may need to simply update the driver. Typically a laptop has three controllers for internet. The controller itself, the LAN controller and the Ethernet controller. Go to your device manager and see if there is a " ! " inside a yellow triangle under internet devices. Even if there is not, updating the driver may still work.
  4. Sinsoul

    Sinsoul TS Rookie Topic Starter

    Sorry for the really really really late reply but I don't know how to update my driver. And no there is no yellow ! . tnx in advance
  5. Sinsoul

    Sinsoul TS Rookie Topic Starter

    Update: I have solved the problem. Thanks for trying to help!
  6. How did you fix it? I'm having this problemm
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    He probably had the WiFi off-on switch turned off:)
  8. sirLevir

    sirLevir TS Rookie

    I have the same problem I can't connect to the internet wireless, but I can with the Ethernet cable.
  9. sirLevir

    sirLevir TS Rookie

    All of the other devices can connect to our internet, but mine computer can't. If anyone knows what to do please tell me! I also have Windows 8.
  10. jobeard

    jobeard TS Ambassador Posts: 9,348   +622

    Two typical issues:
    1. leaving the wired connection active and trying to connect with the WiFi at the same time
    2. allowing IPv6 to be active on the home LAN - - disable it
  11. I have solved the problem by myself. To do this, first you have to disconnect your Ethernet cable from your laptop and follow the steps: Start>Control Panel>Network and Sharing Center>Manage Wireless Networks and remove all wireless connections by right click on it and select Remove network from the drop down menu. After doing this, close the windows and scan for the Wi-Fi networks. Click on the available network and select connect. After a while, you will be asked to give a password for your Wi-Fi connection. Type the password and click on connect button. And now will be connected to your Wi-Fi network via wireless.

    May be it will help you.
  12. TashaSmith

    TashaSmith TS Rookie


    I'm having the same problem. Just bought a new laptop and loaded all my files/programs ect and connect to the internet through the wifi and its SO SLOW!!! It takes so long to load pages that sometimes I get kicked off before the connection timed out, but all my other devices(phones and tablets) connect to the internet through the wifi and are fast and have no downloading problems. I can connect my laptop using the ethernet cable and the internet works, but slowly - not as slowly as though wifi, but not as fast as on my other devices. I have tried flushing DNS, typing in new DNS's....nothing works!!!!! I have also had my service provider out here to check that its not a problem on their side, and when the hook up their computers to me network, their computer work fine!;( I must mentioned that when I purchased this computer it came standard with Windows 7 and I updated it to Windows 10. Is there a setting that's messing with the wifi settings??? Please help, I'm getting ready to send this laptop back.

  13. jobeard

    jobeard TS Ambassador Posts: 9,348   +622

    Typically the slowness is a timeout for accessing the DNS, then it gets retried on the alternative and succeeds.

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