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Need help for accessing Google Search and gmail

By jazie61
Dec 29, 2009
  1. I keep getting this messae when I attempted to use the google search engine or my gmail account. Here is the error message:

    The connection was interrupted:
    The connection to www.google.com was interrupted while the page was loading.
    * The site could be temporarily unavailable or too busy. Try again in a few
    moments.

    * If you are unable to load any pages, check your computer's network
    connection.

    * If your computer or network is protected by a firewall or proxy, make sure
    that Firefox is permitted to access the Web.

    I have placed all the web sites on my safe list, and have followed the 8-step Viruses/Spyware/Malware Preliminary Removal Instructions. My loggs are attached below.

    However I have still been unsuccessful with fixing the problems. Please advise if I did something worng.

    Thanks in advance!

    -J
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,927   +167

    Run the ESET Scanner:
    On-Line Scanner

    See if it picks up anything additional
     
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