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Need help getting rid of a CiD virus

By vampire99
Sep 29, 2008
  1. I need help with getting rid of a virus called CiD!!! A lot of pop-ups come up and I do not know how to get rid of them...

    Does anyone know how to get rid of it?!?!

    PLEASE help me!!!!
     
  2. tw0rld

    tw0rld TS Maniac Posts: 572   +6

  3. vampire99

    vampire99 TS Rookie Topic Starter

    uhh is there a faster way to get rid of this!!
    the site that you gave me lists many anti-virus sites that i do not know which to choose from...i put at least to virus protections on but they still pop-up........

    can you explain the steps to me here one by one.

    sorry.
     
  4. SpiritWind

    SpiritWind TS Rookie Posts: 164

    Hi :

    "Step 2" of the "Instructions" is ONLY IF you do NOT have a pre-existing
    anti-VIRUS program !? IF you now have 2 or more antiVIRUS programs, you
    should uninstall One of them . Then continue with "Steps 3, 4 & 5" of the
    "Instructions" and see IF running "Full Scan(s)" of BOTH "SUPERAntiSpyware"
    AND "Malwarebytes' Anti-Malware" takes care of your problem !? IF NOT, then do
    "Steps 7 & 8" . Getting rid of Cid is an involved "process" .
     
  5. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    The removal instruction that you were referred to is somewhat of a Standard routine. Going through the process will eliminate any know threats. The HJT log is a snap shot of the process running on your computer, thus may reveal some unknown threats or vulnerabilities with installed software, the OS and/or system settings.
     
  6. vampire99

    vampire99 TS Rookie Topic Starter

    should i post my notepad stuff onto this site so u can see what it says?
    thats what it says to do in step 6
     
  7. vampire99

    vampire99 TS Rookie Topic Starter

    i am on the last step now. Because the pop-ups of CiD still come up.
    It says to show the notepad to a person that knows whats going on... and it also said o put only .txt or .log files. I am looking to see if I have any of those but mine says .exe

    what should i put on the thread so that it is best to find out how to get this CiD off my computer??
     
  8. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    Yes!
     
  9. vampire99

    vampire99 TS Rookie Topic Starter

    okay, but in the site that you gave me.. it says to post only .txt and .log files
    but i cannot find any of those...

    i only have .exe files

    should i post just all of the not-pad...??

    its pretty long.
     
  10. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    exe Files? How did that happen? When using HJT, click scan and save log. Malwarebytes automatically creates a log. Yes they should be in .txt or .log format. You must save those files in a location where you will be able to find it.
     
  11. vampire99

    vampire99 TS Rookie Topic Starter

    hmmnn, i am i little confused...

    after saving the notpd how do i attach it onto this tab?

    i tried saving them but then it says "make sure the path and file name are correct"

    well, i saved it onto my computer now...

    so now what is the next step again? or how do i post it here?
     
  12. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    To upload attachments click the attachment button that looks like the one shown here [​IMG], click the browse button, then select the file that you want to upload from your PC.
     
  13. vampire99

    vampire99 TS Rookie Topic Starter

    Here is my notepad!!
    is there a way to getting rid of the annoying pop-ups??
     
  14. SpiritWind

    SpiritWind TS Rookie Posts: 164

    I will start with some of the simplier things that should be done . Apparently, you
    want to use McAfee as your antiVIRUS Provider and since antivirus programs
    function best when there is nothing of another antivirus programming on the
    computer, I recommend you run the FREE "Norton Removal Tool", One of which is
    available @ www.majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html .

    2nd: you have the malware-prone Adobe Reader. Recently, Researchers found a new hackertoolkit that uses nothing but Adobe securityleaks in order to infect systems. "PDF Xploit Pack" ( http://www.trustedsource.org/blog/153/Rise-Of-The-PDF-Exploits )adds all kind of exploits to PDF-files. When a certain exploit has successfully infected the OS, the IP address is sent to the attackers, so they need to try again. This to reduce the time it takes to manage the bots.

    Use of PDF-files is becoming more and more popular among malcreants, this because other toolkits also have PDF exploits now. A year ago only 3% of the exploits were PDF directed.

    So I recommend you uninstall Adobe and get the safer "Foxit Reader".

    3rd : you have an outdated version of Sun's Java, a security risk . Should
    uninstall ALL "Versions/Updates" you have of this program and since should
    ONLY have 1 Ver on a computer, the latest is at www.java.com .

    4th : you have the most malware-prone of all the Instant Messengers, namely
    "AIM" ( AOL Instant Mesenger ) and the version you have is NOT the Latest, a
    definitely security risk . At a minimum, should Update to the Latest Version, IF
    not uninstall it and use a safer IM, such as Yahoo's . IF you continue to use
    AOL's, should periodically visit http://jayloden.com/aimfix and use the FREE
    program there .
     
  15. vampire99

    vampire99 TS Rookie Topic Starter

    Okay, I have put all the requested downloads onto my computer!

    what is next?
     
  16. SpiritWind

    SpiritWind TS Rookie Posts: 164

    What "Requested Downloads" !? Be SPECIFIC .

    As to "Cid" : Recommend you try using the Info at http://cidhelp.com , especially
    " 4) The use and presence of the Software is voluntary. The Software may be uninstalled at any time from your computer. The only authorized means to uninstall the Software is to use the ADD/REMOVE function on your control panel or contact support@cidhelp.com for assistance. Instructions to uninstall the Software are as follows:

    1. Access your control panel by going to the Start menu;

    2. Select Control Panel;

    3. Choose ADD/REMOVE PROGRAMS; and,

    4. Select Messenger Plus! and Sponsor or CiD Help for removal.

    5. If you do not remember which bundled software product you installed that included the sponsor software you can download and run the universal uninstaller located here. "

    The Info in "5" is probably the most useful !?
     
  17. vampire99

    vampire99 TS Rookie Topic Starter

    I SEE the Messaner Plus! Live and Sponcer (CiD)

    I am about to uninstall it but which do i choose if i still want to use widows live.

    "Repair Messenger"

    "Remove Sponcer"

    or

    "Remove All"

    I would like to still use windows live messenger to contact people.
     
  18. tw0rld

    tw0rld TS Maniac Posts: 572   +6

    Do this;

    1. Click the Tools menu, and then click Internet Options.
    2. On the Advanced tab, click Reset.
    3. In the Reset Internet Explorer Settings dialog box, click Reset.
    4. When Internet Explorer 7 finishes restoring the default settings, click Close, and then click OK two times.
    5. Close Internet Explorer 7. The changes take effect the next time that you open Internet Explorer 7.
    Note If you cannot start Internet Explorer 7 for some reason, use RIES from Internet Options in Control Panel.

    I am curious about the proxy setting below. It seems as if you are been routed through a proxy. I don't know...?
    I'v seen this in a few logs with the same problem. If anyone know what this is then please let it be known. It might be nothing.
     
  19. vampire99

    vampire99 TS Rookie Topic Starter

    I have done this step, but know all my google task bars do not show up... why is that??

    they are listed in my

    view-->tool bars-->but they are gray and you cannot click on them anymore...


    should i get rid of the messenger plus! live by doing

    "Repair Messenger"

    "Remove Sponcer"

    or

    "Remove All"??
     
  20. tw0rld

    tw0rld TS Maniac Posts: 572   +6

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