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Need help reinstalling Windows XP Home...

By Ron Wilton
Mar 5, 2008
  1. Hi,

    I am trying to assist a client who has a Gateway GT5405e desktop system. It came with Vista Home Premium, but was running horribly. User decided he wanted to go back to XP, and purchased XP Home OEM disk. I wiped the drive clean using DBAN, but now the Windows XP home disk will not load for install. I was able to boot Win2000 disk, but it tells me there are no drives present.

    I need help!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

  3. Ron Wilton

    Ron Wilton TS Rookie Topic Starter

    Hi Kim,

    i cant get past the blinking cursor in the top left of screen. And the system BIOS is set to bootup off CD.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    If you can set it for CD CD CD

    But you may want to remove the power cord
    Hold in the on button for 30 secs
    And then put the power back in
    And turn on again

    Reply back!
     
  5. Ron Wilton

    Ron Wilton TS Rookie Topic Starter

    Need help reinstalling win xp home...

    Hi,

    Unable to set to CD CD CD. Set to Advance in BIOS, xp home boot disk begins, checks system configuration, screen goes blank, and abour 2 minutes later comes back with message, "Inf file txtsetup.sif is corrupt or missing, status 47872". Setup cannot continue.
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    you know the more info the better

    Confirming the disc and CD drive are ok. Usually this is a sign of faulty Ram
    You can test your ram with Memtest to confirm

    edit:
    Can be faulty hard drive configuration
    Internal data cabling (including to floppy)
    cpu faulty
    hard drive faulty (or partition not clean)
     
  7. Ron Wilton

    Ron Wilton TS Rookie Topic Starter

    Confirming equipment....hardware and software..

    HI K,

    I am in the process of confirming that the CD is good....if it is good I will next pop open case, check all cables, try to run again...if not successful, will run MEMTEST next, and will email results.

    I appreciate your assistance!

    Ron
     
  8. Ron Wilton

    Ron Wilton TS Rookie Topic Starter

    Confirming equipment....hardware and software..

    HI K,

    I used my own win xp home disk, and the system goes to the xp home edition setup screen, where it says the following list shows the existing partitions and unpartitioned space.....

    There is a window that says "unknown disk", there is no disk in this drive. It says this 4 times....

    Normally i would just be able to select to setup windows on the selected disk by pressing Enter, or create a partition by pressing C, or delete a partition by pressing D....

    Ron
     
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Probably in raw format

    You will need to remove the partition fully
    Either use Gparted (create a bootable CD from ISO) or Delpart (just copy this to a boot floppy, and run it on your system)

    Delpart: will remove any stubborn partition
     
  10. Ron Wilton

    Ron Wilton TS Rookie Topic Starter

    Will try gparted, then reply.
     
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Either will do, but I was hoping you'd do Delpart (but you need a boot disk for this)
     
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