Trying to help some friends get connected, for several months they seem to have been blocked. They're "way out" so are on dial up. They used to be hooked up, but got inundated with malware. I worked several weekends cleaning it up best I could, using AVG full security suite, Spybot S&D, etc. Then they switched to Earthlink. Now they can connect to their local dial up number, which is verified, but then can't open anything. Have tried a couple different "home pages" besides Earthlink. So, I took it to my place and tried to hook thru hi speed cable. I went into Control Panel and tried several different home pages, switched off dial up, switched on auto detect cable, still nothing. when the machine starts, there are several suspicious (at least to me) things that are trying to get out past the ZA firewall. lexpps.exe, svcchost,exe, internet answering machine, TaskPanl.exe Is this still some malware lurking inside? Then when I type in any home page and hit enter, it give me "can't find alldnserrors.com" I'd sure appreciate some help. It may be easier to transfer any non-Windows files/data/bookmarks to the other physical drive on the machine and reformat and reload WinXP? Sure appreciate any help - been working with this about every 3rd weekend or so for several months, always end up at a dead end like above.