Network card good but no internet connection

By and544
Jan 12, 2008
  1. Hi,

    I'm new to this forum and I need some help w/ an internet connection. I am working on my niece's Dell Dimension B110. She had no internet connection at her house so I brought it to mine. I reinstalled the driver for the onboard connection but still no internet. I installed a 3Com pci card and still no internet but when I put the 3Com in my computer it works fine. Does this mean it is not hardware? It is set to grab the tcpip address and dns automatically. Any ideas?
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    You do not need drivers if you are using ethernet (not USB) cable

    After plugging in the ethernet network cable (PC to Modem ethernet Patch cable) run INETWIZ and follow prompts
  3. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    after install of card and drivers
    go to hardware devices does sit show there and is there a yellow question mark
    and did you do a cold boot back up then try to connect to the modem
    if yellow mark some error in the drivers you are using
    after cold boot power off modem then back on
    this may force dhcp server to set a dynamic address
    after this boot and modem reboot
    go to start/run
    type in ipconfig /flushdns
    then type ipconfig /all
    what does it say
    there's also an issue with your logon
    how do you have this set up
    via software or through a router
  4. and544

    and544 TS Rookie Topic Starter

    I did that and still no internet connection. What next?
  5. and544

    and544 TS Rookie Topic Starter

    I can't read what it says after ipconfig /all. It goes too fast. How can I get it to stay up?
  6. and544

    and544 TS Rookie Topic Starter

    Btw, no yellow ! It says it is working correctly and no conflicts.
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Did you follow Samstoned info

    Ipconfig /release

    you may also try:
    Ipconfig /renew

    Also you will need to answer Samstoned questions

    and544 instead of posting 3 times in a row, select EDIT and add to your Post

    Go to Start -> Run and type in CMD and then click OK
    Do the IPCONFIG from there

    Now you can click "Post Reply" to this post
  8. and544

    and544 TS Rookie Topic Starter

    Turned off computer router and modem and then back on in modem, router and computer order and still nothing. Can it be something in the OS got corrupted? I've never had this much trouble connecting with a wired network connection.
  9. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Also have you run Ipconfig /all as advised (my post above) by goinig to a command line ?
  10. and544

    and544 TS Rookie Topic Starter

    I rebooted everything. I connect thru a modem and router. (It goes wireless for 600' and then wired again but it is not the connection. This computer is working)

    The ipconfig info is as follows;

    Primary dns suffix =
    Node type =Unknown
    IP routing Enabled=no
    WINS proxy enabled=no

    It shows my 3com card w/ physical address 00-04-75-71-29-AE
    Auto config IP address
    Subnet mask
    default gateway=

    The onboard network connection says
    Media state:Media disconnected

    What does this mean?
  11. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    It means AutoConfig is enabled on your TCP/IP network settings - that's good

    And it also means you need to now run:
    IPCONFIG /Renew
    Then run:

    And then test again
    Also are you using USB or Ethernet cable from your computer to Router
  12. and544

    and544 TS Rookie Topic Starter

    When I try to renew it says

    An error ocurred while renewing interface Local area connection 2 = an operation was attempted on something that is not a socket.
    No operation can be performed on a local area connection while it has its media disconnected.

    I go from my wireless router to a wireless LAN client bridge using poe to a switch back inside my house and wires (ethernet cables) to these 2 computers. I have 2 18dbi antennas to get back and forth but I think that was easier than trying to get this to work.

    Does this make sense?
  13. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Wreless hey !

    You can setup Wireless using a USB flash drive by running
    %SystemRoot%\system32\rundll32.exe shell32.dll,Control_RunDLL NetSetup.cpl,@0,WNSW

    You need your SSID name (you must know this)
    and network key (WPA or WEP) (you must know this)

    Re: (you must know this)
    In your original wireless computer setup
    Run the program that you used to install wireless
    Confirm your SSID name and WPA or WEP key
    Log on to your wireless Router
    And confirm from the settings in there

    You can run your Network setup, by running this
    %SystemRoot%\system32\rundll32.exe shell32.dll,Control_RunDLL NetSetup.cpl
  14. and544

    and544 TS Rookie Topic Starter

    No. I'm wired at this point and do not need to to login to the router at the other house. It's really complicated going from wired to wireless and back to wired with switches, routers and the bridge and the antennas but it works and saved me $10800. that the cable company was going to charge me.

    You won't believe this but that error message led me to a utility called winsockxpfix.exe which I downloaded and ran it on the other computer and now it works. Really flukey. Never ran across that before. Thanks for all your help.

    Have a good evening.
  15. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    We would have got to that (eventually) WinsockFix (small program)
    But as it is critical, you must know what you are doing.
    Then we must cover all basic stages first

    Anyway, great news
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