Network driver

[Tony emery]

Hello, I've had this issue for a while now and can't figure it out.

I have a Medion laptop and it doesn't have the option for wifi(no it's not turned off on the keyboard) the network controller has a yellowed explaintion on it. And I've tried using the website to install the driver. But when I click "update driver" it can't find it anyone got a clue?

 

[DelJo63]

Using the MS driver update frequently fails.
Instead, use the Device Mgr, Expand the Network Adapters, find the Wifi and get the manufacturer and model number

Now go to the manufacturer's website, find support and look for Downloads or Drivers

find your model number and down load the latest

 

[Tony emery]

Using the MS driver update frequently fails.
Instead, use the Device Mgr, Expand the Network Adapters, find the Wifi and get the manufacturer and model number

Now go to the manufacturer's website, find support and look for Downloads or Drivers

find your model number and down load the latest

I did do such, but had no look. The files extract. And then it doesn't show what it's extracted

 

[DelJo63]

Should be in the same folder as the downloads

 

[Tony emery]

Should be in the same folder as the downloads

Yeah I found it. But it unfortunately doesn't work still

 

[Tony emery]

Should be in the same folder as the downloads

I found the "application" file. Started it's installation and it displayed the message "the Realtek network controller was not found. If deep sleep mode is enabled. Please plug the cable

 

[Tony emery]

Should be in the same folder as the downloads

Okay finally I did everything I needed to do. It said I had to restart the computer. And after I did. The computer stayed on the start menu and wouldn't load past it. I think I have something wrong internally

 

[DelJo63]

Okay finally I did everything I needed to do. It said I had to restart the computer. And after I did. The computer stayed on the start menu and wouldn't load past it. I think I have something wrong internally

Sadly, yes - - use a System Restore point to recover.

 

[Tony emery]

Sadly, yes - - use a System Restore point to recover.

I did. But when it recovers there's no internet on it again. Every time I put internet on it won't go past the windows loading up screen

 

[DelJo63]

I did. But when it recovers there's no internet on it again. Every time I put internet on it won't go past the windows loading up screen

Then you've loaded a bad driver that doesn't match your hardware.
Boot into Safe Mode to prove that.

 

[Buddermancer7]

Hey, ive had this problem before. try using an alpha or an external wifi drive

 

[Tony emery]

Hey, ive had this problem before. try using an alpha or an external wifi drive

Sorry late on replying. What do you mean?
As such of. Where would one get an "alpha"?

 

[bazz2004]

https://www.medion.com/gb/service/download/

 

[Tony emery]

https://www.medion.com/gb/service/download/

That's where I downloaded it initially, with the loading error