Networking card problem

[Rockrz]

I'm trying to setup my wife's PC with a Netgear FA311 networkcard, so she can enjoy our new hi-speed cable connection to the net.

The only problem is, her system doesn't seem to recognize the card. She's on Win 2000 Pro.

We've tried manually adding this hardware, but can't seem to get the system to admit it's there.

Any ideas on what to try now?

 

[Masque]

Have you tried the card in another machine to make sure it's good? Not unheard of to have a bad card right out of the box.....and usually what keeps it from being detected.

 

[Nodsu]

Windows should detect the card as an unknown device no matter what.
Put the card in another PCI slot and make sure it is seated properly.
At bootup, your BIOS may list the devices it has detected and you should see a network device listed there also.

 

[Easy_Target]

I've had trouble with Netgear NICs in the past & have found that if you take a pencil eraser & GENTLY run that eraser across the copper tabs at the bottom of the card that inserts into the PCI slot, windows will then detect it...

assuming that the card is seated properly...

don't use the first slot or last slot, if possible