New Computer

By kamcoy
Jun 23, 2007
  1. Hi,

    Just bought a new Dell Dimension E521 with Windows Vista home premium.
    I have a problem with installing my HP psc 2110v printer.

    It shows it is installed, and it will attempt to print to it but it will delete the test page or anything else that I attempt to print. I have tried uninstalling & reinstalling but this is not working. Is there a problem with Vista or Is it me?
  2. raybay

    raybay TS Evangelist Posts: 7,241   +9

    The problem is not with the computer. The problem is with the printer... and is a known problem. If you have the receipt, or the place and date of purchase, call the HP tech support site at
    Sometimes it can be fixed by uninstalling the software... and editing the registry, then reinstalling... Otherwise HP will send you a new printer, and a shipping label to return that one.
  3. kamcoy

    kamcoy TS Rookie Topic Starter Posts: 16

    Thanks, but I got it working. somehow. By adding a printer completely unrelated to this one. But it worked.
  4. raybay

    raybay TS Evangelist Posts: 7,241   +9

    Thanks for taking the time to update us.
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