New PC + Updates Resulting in BSOD

By piklemeup
Mar 2, 2008
  1. This might be in the wrong section, but I don't know where else it would belong because it has to do with hardware and drivers.

    I just built myself a new computer yesterday here are the specs:
    Asus P5N-D motherhoard
    Intel 2.4 GHz Core 2 Quad Processor
    2 GB of Corsair RAM
    Gefore 8600 GT Video Card
    400 W Power supply

    We also got an optical drive, but I'm going to assume that isn't the cause of the problem, I might be wrong, but I'm just assuming.

    I got started by installing xp, and the new drivers, everything was going well (I had multiple reboots for drivers and such). When I moved on to microsoft updates, I rebooted and it gave me a BSOD, I started up in safe mode, and updated my BIOS, which resulted in it being fixed for a little while. Then I booted up in normal mode, did some updates, and it blue screens again. I'm finally at the stage where I just installed office and such, updated that, and it blue screens again. I have absolutely no idea why it would be doing this.

    So, now I'm in safe mode, and it boots up fine, which leads me to believe it's a driver/software error. Does anybody have a method of determining what is going wrong, what driver, that kind of thing? I heard something about going into msconfig and turning on /BOOTLOG, but I didn't try it out. I ran chkdsk, and it didn't show any errors.
  2. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    What code does the blue screen give? It will be a 0x followed by a series of zeros ending in either a number or a combination of a number and letter.
  3. piklemeup

    piklemeup TS Rookie Topic Starter Posts: 58

    Oh, I always assumed that it was a memory location or something, here's the code.
    It might be a bit off because I had to record it using my camera, and it was a little blurred.
    0x000000D1 (0x000001A8, 0x00000006, 0x00000001, 0xBA72618B)

    If that doesn't seem right, I'll try it again.
  4. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    0xD1 errors are caused by device drivers trying to access an IRQL address that they have no business doing so. This results in system crashes and is a very common bug error.

    The issue now is to find out what error is causing the crashes. Find your Event Viewer and see if it points to anything. Post it if you want.

    If that doesn't work attach your minidumps.
  5. piklemeup

    piklemeup TS Rookie Topic Starter Posts: 58

    I'm in safe mode on the computer right now, and I'm trying to interperate the Event Viewer, I'll write what it has to say from the latest boot:

    Beginning boot, all of this has the same time:
    It then goes to this one, which was recorded 4 seconds before the other ones. I think it might have been from my boot where it blue screened, but I'm not sure
    The next one has a time about 2 mintes later with an error symbol next to it and it says
    I think the drivers might have failed due to the system being in safe mode, looking at previous boots, common ones that fail are Fips and intelppm.
    At the same time it says:
    My final error is about 15 minutes later, most likely because I left the computer for a bit before I logged on:
    My 3 latest minidumps are attached in the zip document. One is from today and the other 2 are from yesterday.
  6. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    All three minidumps were 0xD1 errors which are common and they are caused by device drivers or kernels attempting to access an IRQL address that they shouldn't. This results in system crashes.

    The driver cited is nvgts.sys which is a Nvidia SATA Performance driver and from everything I read there are a lot of people having issues with this. It is buggy.

    Check out the following link and read through it. it should help.
  7. piklemeup

    piklemeup TS Rookie Topic Starter Posts: 58

    I read though that thread, but at the end they say they format and not install the driver, I'd rather not have to format again, is there any way to remove this without formatting?
    I'm in the registry editor right now and I found nvgts under HKEY_LOCAL_MACHINE/SYSTEM/CurrentControlSet/Services, I read that deleting it from this point will remove it, but I'm not sure.
  8. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    Yeah, one has to be careful with the registry and editing. I am wondering if they have updated drivers. I'd check out Nvidia's website.
  9. piklemeup

    piklemeup TS Rookie Topic Starter Posts: 58

    I found some update on the nVidia site, I installed it, it removed the old drivers, it booted up fine, continued installing, but about half way through it blue screens. Now when I turn on the system it can't find the nvada.sys or something, and now I either have to repair/reinstall windows.

    I hate reinstalling windows. Well, my problem is more or less solved, I'll wait to install the nVidia drivers until very last and I'll make sure that one doesn't get installed.

    Thanks anyways.
  10. Route44

    Route44 TechSpot Ambassador Posts: 11,966   +70

    I'd certainly try the repair first and I have heard not to install the Nvidia SATA drivers. If you find you have to reinstall let Windows install its drivers (as long as you have SP2) do it and see what happens.

    Sorry for your trouble; let us know how your resolved it.
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