Not fair? Do you know how many mistakes have to have been made for a broken motherboard to go to a customer and then blame the customer for breaking the motherboard when the package was never opened?
- First off Newegg turned down fixing a $500 motherboard for $100. The motherboard is worthless with a bad socket so why would they not get it fixed? What do you think their plan was for the broken motherboard? Shipping the motherboard to and from Gigabyte was a total waste of money. - When they got the motherboard back it was still broken and had a label on it saying it was broken, but somehow it was shipped to a customer without anyone opening the box and looking at the note from Gigabyte saying the motherboard is broken.
- When the motherboard was returned it still had the note from Gigabyte saying the motherboard was broken, but the people accepting the RMA ignored the note and blamed the customer for the damage.