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No audio after reformatting

Discussion in 'Audio and Video' started by firebug0114, Feb 5, 2008.

  1. firebug0114 Newcomer, in training Posts: 18

    hi there, pls anyone help me. i reformmatted my hardrive, reinstalled windows xp pro sp2. i admit that was my first attempt at reinstalling os. the result- i have two os now, all windows xp pro. hahaha. what should i do? the new xp dont have audio. but its faster. the old xp, is terrible. but the audio is still there. what happened? what should i do to have my audio back and how do i delete the old xp?
  2. nismo91 TechSpot Maniac Posts: 969

    assuming you're using asustek inc k8v-vm motherboard.
    you can just install the audio driver provided http://support.asus.com/download/download.aspx?SLanguage=en-us&model=K8V-VM]HERE
    and I suggest you to install other drivers as well (from that sites) so that your computer can function as expected...

    remember, do not download driver for WinXP 64bit (as i believe yours is 32-bit).

    and btw, these files can be found in the cd given by ASUS when you purchase the computer / motherboard.


    for complete reformating, firstly you should insert WinXP cd during the POST (first startup) and do a clean reformating for your pc, but remember all data in partition that you're going to reformat will be cleaned out.

    i;m still lookin for a tutorial around the net so you can understand better.

    Welcome to TechSpot! :D
  3. firebug0114 Newcomer, in training Posts: 18

    hello, i can play audio on my pc. basically any music that i would want to hear, i can play it whether on the windows media player or the winamp or itunes. but when time is come for me to chat on the messenger i cant bradcast audio to my chatmate, i can hear them but they cant. i can seem to configure correctly mic which is built in with my cam. ive everything that others had told me to do so. but still i cant broadcast my audio.
  4. kimsland Ex-TechSpotter Posts: 18,353

    Your mic must be set up online (so to speak) it must be set up in those chat programs that you are using. They usually have an area for doing this, plus some type of test feature.

    Open the chat program, and go into the help or support section, possible even ask others in that chat program.

    By the way, you have gone to Sound Recorder, and tested your mic
    All Programs -> Accessories ->Entertainment -> Sound Recorder

    If it works, then it's not your computer settings, it's the chat program settings
    They seem to work better not on USB but using the Mic in jack, on your sound card too.

    If it doesn't work, go to Control Panel-> Sound and select the audio tab and confirm your Mic is selected (you may need to check advanced settings too.
  5. firebug0114 Newcomer, in training Posts: 18

    hello, thanks for the tutorial. i did not bother to delete my other os,since after i downloaded drivers for my audio and webcam from the website you recommended, my pc is working allright once again. another problem occured however, my dvd and cd drives could not be read. i can open them and insert cds but it is not working. when i went to the device manager, its says that it is not working because a registry is missing or is corrupted. what should i do? but if i restart my pc and go to the other os, it is working. what seem to be the problem?
  6. kimsland Ex-TechSpotter Posts: 18,353

    Run REGEDIT, open up the following folders:
    HKEY_LOCAL_MACHINE
    SYSTEM
    CurrentControlSet
    Control
    Class
    {4D36E965-E325 -11CE-BFC1-08002BE10318}

    After clicking on {4D36E965-E325 -11CE-BFC1-08002BE10318} you should see two settings on the right-hand side:
    "Upperfilters"
    "Lowerfilters"

    Click on each of them, press DELETE and click YES.

    Rescan h/w in Device Manager, it worked for me, my DVD writer is back.

    The theory is that something you installed lately created this problem.


    just dont forget to restart after rescanning or uninstalling them or it wont work till you do
     
  7. firebug0114 Newcomer, in training Posts: 18

    i can only see upperfilters among others
  8. kimsland Ex-TechSpotter Posts: 18,353

    I should've said if only one exists (or both), remove.

    Please remove the upperfilters

    Yes

    Then restart

    Test your drives again
  9. firebug0114 Newcomer, in training Posts: 18

    ahahaha, my apology. hey it works now. and this site really works also,hehe. thanks a lot. im so glad this website is helping a lot.
  10. firebug0114 Newcomer, in training Posts: 18

    hi there, i have this problem evertime i try to install nero express. in the middle of the installation process, an error always occur thus the process is always interrupted and the installation not completed. this is what i always get:
    internal error
    custom action dll chrashed on last call
    infunction 'neroag-registercomex' the installer must now exit

    crash thread id 2080
    current thread id 936

    what is these all about?
  11. kimsland Ex-TechSpotter Posts: 18,353

    Confirm that you are a Computer administrator account
    Control Panel -> User Accounts

    Remove any remains (doesn't sound nice) of Nero.
    ie in add/remove Programs (if it exists there)
    Also do a search for Nero on your computer
    Usually located in C:\Program Files\Ahead\Nero

    Then download CCleaner and fully run, removing all temp files

    Then download and run Windows Installer CleanUp Utility

    Then Restart

    Then try re-install Nero again
  12. porsche911r Newcomer, in training Posts: 119

    i think its a simple driver issue that you are having although the fixes above may correct ur issue. Check for the latest drivers from the maker and get the latest updates i had the same issue with my macbook pro.
  13. firebug0114 Newcomer, in training Posts: 18

    whats this

    hey can anyone tell me what this means? everytime y pc starts up, something like this come up. pcatv.exe. no disk is inserted on the drive a and also later on in cd cannot start. maybe this is why i cannot install my nero? ive tried cleaning thru ccleaner and and windows install clean up but still i cant install nero.
  14. kimsland Ex-TechSpotter Posts: 18,353

    I'd say that's important.

    Please download Startup Control Panel
    Run the program, and remove (untick) "pcatv.exe" entry.

    Also, something that "porsche911r" alerted me to, by his post.
    Are all drivers and chipsets updated ?
    Please go to Control Panel -> System-> Hardware -> Device Manager
    Are there any yellow querrie marks in there?
    If so, then all your drivers have not been updated as yet
    You can also right click on each of these, and automatically check for updates.

    Due to this error and the other errors you have had, it seems it is not a very clean install of Windows.
    But where would "pcatv.exe" come from ?
    Have you also connected an old harddrive as slave to your system ?

    I'm starting to think, a new format and re-install, may be worth it.
  15. porsche911r Newcomer, in training Posts: 119

    lol kims we jumped on to something more techincal in the start before asking the simple questions!!!!!!
  16. kimsland Ex-TechSpotter Posts: 18,353

  17. firebug0114 Newcomer, in training Posts: 18

    hi guys i wanna know whats a system interrupt controller? what does it do? i asked because in my my device manager, it has a yellow question mark beside it. and how do i update it if it is really needed? i dont have a cd for my mobo.
  18. kimsland Ex-TechSpotter Posts: 18,353

  19. firebug0114 Newcomer, in training Posts: 18

    ok, so theres none for windows xp 32 bit? is it okay if i download one for 64bit?
  20. kimsland Ex-TechSpotter Posts: 18,353

    NO - they tend to cause more conflict on 32bit software.

    Here's your best option, go here --> http://support.asus.com/download/download.aspx?SLanguage=en-us

    And press the big green button (you must use Internet Explorer to use/see it)
    Allow any Asus installs, that your firewall might report to you about.
    You will be given all driver for your motherboard - Only use those.