TechSpot

No detection of Sound Blaster 5.1 creative on my computer

By art3dfun
Jan 19, 2008
  1. Computer Specs:
    intel 865pe neo2
    pentium 4 2.4 ghz

    ok so i buy a new sound card (Sound Blaster creative 5.1 ) today and i installed it in a pci slot. I turned on the computer and it doesn't detect it, even if i go in to my control panel > device manager. I then try a different slot and it still doesn't detect it. i then goto my bios and disable onboard audio AC97 but the sound blaster still didn't get detected. I thought my sound card could be broken so I took this sound card and installed it on to my bro's computer which is an AMD Athlon 1.2 ghz Thunder bird and the sound blaster gets detected! What's wrong with my computer? Why can't it be detected? Is it the mother board?? cause if it is, then wouldn't ALL pci slots not work? When i switched the slots for the sound card, i switched it to a slot where it DID work with my network card was inserted before. I doubt my mother board is broken physically but i DO think it has to do with my bios. Help please!
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Plug and play not working

    Please go to Start the run, type in exactly:
    services.msc
    <OK>

    Maximize the services window, that opens
    Scroll down to "Plug and Play"
    Confirm it is set for Automatic, and started
    If it is exit out
    If it isn't, double click on it, and change the Startup to automatic, then restart (for the new PCI card to be detected).

    Also, confirm that you are an Administrator account
    Got to Control Panel and select User Accounts.

    Please reply back with any info, from doing this check
     
  3. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    please post in the correct forum. AUDIO/VISUAL
     
  4. art3dfun

    art3dfun TS Rookie Topic Starter

    tryed did not help

    tryed this does not help no slot recognicion the do work
     
  5. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Go to Device Manager

    Start -> Control Panel -> System -> Hardware -> Device Manager

    Do you have any yellow querrrie marks in there ?
    If so remove them and restart

    You say it may be a corrupt Bios, so have you got the latest bios version installed ?
    http://www.techspot.com/tweaks/bios/
     
  6. Samstoned

    Samstoned TechSpot Paladin Posts: 2,582

    machine would not boot with corrupt bios
    at least I've never seen one do it
    check busmastering in bios
    check for jumpers to disable sound
    ignore and try to load the audio drivers
    ct or sb model card good luck installing drivers
    if dell clone throw it out ,dell had creative make a card for them it is junk
    you can tell the chip on sound card is real small will have dell creative model number
     
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