No Internet

By Greenmachine
Jul 12, 2006
  1. Okay...I just reformatted and reinstalled windows on my mom's Compaq Presario SR1550NX. We have cable at the house so the internet is just plug and play. There is no special software required. Just plug in the ethernet cord and open Internet Explorer. Any ideas as to why internet is not working now? It was working on her comp before the install. Is there some setting I have overlooked?

  2. Peddant

    Peddant TS Rookie Posts: 1,446

    You`ve installed the ethernet card ?

    You`ve added the necessary exceptions to the Firewall ?

    Click on the Exceptions
    Click the Add Program button.
    Select the program you’re going to allow to access the Internet from the list.
    If it doesn’t appear there, click on the browse button and locate the program on your hard drive.
    Once the program has been selected, click the OK button.
    The new program should now appear on the list in the Exceptions tab.

    You`ve looked HERE ?

    You been to your ISPs web site for configuration details ?
  3. Greenmachine

    Greenmachine TS Rookie Topic Starter Posts: 149


    It was the crappy soon as I disabled it everything was fine.

    All is well
  4. Peddant

    Peddant TS Rookie Posts: 1,446

    Glad you fixed it,but don`t disable the Firewall completely,just allow the necessary programs through.

    Zone Alarm and AVG are the best replacements for Norcrap.
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