no! not dial up! (can't connect to DSL)

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Yeah, so i'm on dial up because my DSL is having problems.

I have Alltel DSL, with a speedstream 5200 modem/router whatever you call it. All the lights come on, but no web pages will load. When I go into the setup page and run the diagnostic thing, it says the PPPOE is failing to connect or whatever. Any help on how to fix this? I've tried rebooting, resetting, and unplugging the modem. No budge, even called tech support...they had to fill out a trouble ticket or something, said it might be checked on tomorrow...but you know how these things go.
 
this is just a thought have you disableed al ffirewalls and see if that helps, that was my problem when i count get online
 
this may vary depending on your isp/location, but i believe that a dsl modem has to be 'tranied' as the situation may warrant via software included with the modem.
 
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