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No sound through headphone jack or laptop speakers

By Liam H
Nov 1, 2013
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  1. Hi.

    I've recently bought a laptop online with no OS installed on it. I've installed Windows 7 Ultimate Edition and downloaded all drivers from the manufactures website. Everything works fine except there is no audio coming through the headphone jack or built-in speakers. I have spent majority of today looking online for answers on how to fix this issue and have found nothing that works.

    The laptop model is a HP Pavillion dv6-1007tx.

    Thanks in advance.

    EDIT: When I plug in a HDMI cable to the laptop, sound comes through my TV.
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,944   +167

    Do you see any yellow (!) in the device manager? Are you sure you have installed the proper audio driver for Windows 7 64 or 32 bit?
     
  3. Liam H

    Liam H TS Rookie Topic Starter

    There are no yellow (!) in device manager. When I click on volume mixer, it shows that sound is going through the speakers, but nothing comes out of the speakers. I am positive I have the right drivers. I've tried updating the drivers, rolling them back. No changes. I've even gone so far as formatting and re-installing the OS. I've downloaded all available drivers from the HP website.
     


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