Hi guys, I'm new to these forums and I have a problem. I'm trying to follow the 8 steps but I encounter a problem when I try to update the anti-virus software. I downloaded Avira and when I try to update, it gives me a status code 403 error and says update didnt complete. CCleaner seems to be running fine but Malware bytes doesnt update either, just says update failed right off the bat. I have used Malware bytes in the past to remove malware but all of a sudden it doesnt allow me to update. It seems or at least I think, the problem started happening when I downloaded the free avg anti-virus software. After 3 days of having this software I ran the updater and Bam ! access forbidden by the server and ever since I cannot update any anti-virus software. Also, regedit command freezes my computer and I cannot access task manager, basically nothing happens when I hit Ctrl Alt Delete. Definately something fishy going on here. Any help would be appreciated.