Mugsy
Posts: 772 +203
This is for my step-mothers PC, so I can't immediately check anything anyone might suggest.
My step-mother uses Outlook 2003 for her email (WinXP Pro). The OEM version of Office 2003 was installed on her PC when she bought it, so she doesn't have the original installation CD's.
Her computer was infected with some nasty Adware that took me the better part of Saturday morning to remove. The adware is gone, but one thing it did was modify her copy of Outlook to try and mail copies of itself to everyone in her address book.
Fortunately (?), the function it needs to do this is not already installed, so when she opens Outlook, it immediately tries installing the missing components, prompting her to "insert the CD" to load the missing msi file(s) necessary to install the missing feature.
If I cancel, the "feature" simply tries again.
How do I stop Outlook 2003 from repeatedly attempting to install some unknown new extension upon startup? It even does this in Safe Mode. It's not an "Add-In", I checked, so there's nothing to disable under "Add ins".
Not being an Outlook user myself, I'm stumped. Any idea? TIA.
My step-mother uses Outlook 2003 for her email (WinXP Pro). The OEM version of Office 2003 was installed on her PC when she bought it, so she doesn't have the original installation CD's.
Her computer was infected with some nasty Adware that took me the better part of Saturday morning to remove. The adware is gone, but one thing it did was modify her copy of Outlook to try and mail copies of itself to everyone in her address book.
Fortunately (?), the function it needs to do this is not already installed, so when she opens Outlook, it immediately tries installing the missing components, prompting her to "insert the CD" to load the missing msi file(s) necessary to install the missing feature.
If I cancel, the "feature" simply tries again.
How do I stop Outlook 2003 from repeatedly attempting to install some unknown new extension upon startup? It even does this in Safe Mode. It's not an "Add-In", I checked, so there's nothing to disable under "Add ins".
Not being an Outlook user myself, I'm stumped. Any idea? TIA.