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Outlook 2007 search in Vista, no results?

By Julio Franco
Mar 20, 2007
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  1. There has been a substantial change in how Outlook does search in version 2007. If you are using Windows XP, you will need to install Microsoft's MSN search bar for such functionality (which BTW I believe is a less than ideal decision).

    Windows Vista users can use the built-in search function for Email within Outlook 2007. However, do not be surprised if you get absolutely no results for queries that should. This seems to be a commonplace error that is not as documented as it should.

    For solving the problem, go to the Start menu, Programs, Microsoft Office, Microsoft Office Tools, and then select Microsoft Office Diagnostics.

    This will run for a while and re-index all your folders in Outlook, successfully solving the problem. Note that rebuilding the index in Vista's control panel does not fix the problem, but is a good place to start.
     
  2. Mads S

    Mads S TS Rookie

    Hi Julio,

    I have exactly that problem, and every time I try to solve it (either by doing what you suggest here above or by indexing through the control Panel) I get more un-indexed entries. I have now used Outlook for about 1½ months and there are WAY too many emails in my inbox/sent items box to browse through manually.

    Any suggestions are gratefully received.

    p.s. I also tried to repair the Office installation (twice...) to no avail...

    Thanks in advance
     
  3. Julio Franco

    Julio Franco TechSpot Editor Topic Starter Posts: 6,593   +352

    Have you installed all SP updates? I'm just trying to guess because I haven't had any further problems, lucky me I guess ;)
     
  4. Mads S

    Mads S TS Rookie

    Service Packs

    Hi Julio,

    It is set to automatically install updates, I haven't seen that it has installed the SP1 for Vista yet (it has only just become available in Danish, not sure if Microsoft Updates installs it automatically yet).
    Update - just checked; no SP1 installed...
    Is there anything in the tools/office diagnostics that can be done wrong? It didn't say a word about indexing things when I did it here, only checked for errors etc.

    Still really hoping someone will know something...

    Thanks in advance,

    Mads
     
  5. smicale

    smicale TS Rookie

    Yes I am having the same problem with searches in outlook 2007. I also tried the up above fix and I am still having the same issue. Anyone have a fix yet?
     
  6. Mads S

    Mads S TS Rookie

    Hey Smicale I don't think anyone has come up with any solutions to this, if you hear anything please do let me know and I will do the same,

    Mads
     
  7. smicale

    smicale TS Rookie

    mads,

    yes I will do the same thing if I find something out. I have several posts in different forums, but so far no fix from anyone. Funny that on the MS forums non of the MS workers have a clue what the problem is. Man I am really starting to be a MS hater. For a long time I was a huge supporter of theirs, but seems like I waste more time trying to fix things in their OS rather then enjoying the system and doing things that really need to be done in my day-to-day life.

    -smicale
     
  8. rmccune

    rmccune TS Rookie

    Outlook Instant Search in Vista Fix

    After two days of hammering Google and the Microsoft website I confirmed a fix that worked after none of the others I tried was successful. The problem seems to be a corrupted interaction between the index in Outlook and the other Vista indexes. I think that when you reindex Outlook while the Vista index has the problem or vice versa you pass the problem back and forth between Outlook and Vista. To really clear the indexes; 1) open the Outlook search option panel and unselect all folders for indexing. 2) Exit Outlook and without doing anything else wait a good while, it was suggested that you allow time for the index to be removed. 3) reboot 4) go directly to the control panel, go to System and Maintenence, then to Indexing Options, then to Advanced Options. 5) Press the Reset Defaults button (yes if you have special options you will loose them) 6) Reboot and wait for the indexes to rebuild (this may take quite a long time. 7) When you return to Outlook you will see the Indexing Status now actually works its way through the items and when it completes the Instant search works. I think this was the first time I have seen it work since I built this system.
     
  9. pjhoskins

    pjhoskins TS Rookie

    I was having problems with Windows search both in Outlook and in general. It now seems cured after downloading Windows Search 4.0 which cause a complete re-indexing.
     
  10. smicale

    smicale TS Rookie

    RMCCUNE,

    Well I tried the steps you outlined and that has not fixed my problem. I even installed WDS4.0 and my problem is still there. I am so frustrated with this because I use these search features all the time. I wish MS would get their **** together.

    :mad:
     
  11. rmccune

    rmccune TS Rookie

    I feel your pain

    It bothers me most that Microsoft must know more about the complexities of these problems than they have been willing to share.
     
     
  12. smicale

    smicale TS Rookie

    When you had the problem did you see this error in your application log?

    Log Name: Application
    Source: Microsoft-Windows-Search
    Date: 7/11/2008 9:26:17 AM
    Event ID: 3036
    Task Category: Gatherer
    Level: Warning
    Keywords: Classic
    User: N/A
    Computer: IT-Micale.hh.hrm.lan
    Description:
    The content source <mapi://{s-1-5-21-189038056-1230993814-239210854-1668}/> cannot be accessed.
     
  13. pjhoskins

    pjhoskins TS Rookie

    Yes, here is the error:

    Product
    Microsoft Windows Search Filter Host

    Problem
    Stopped working

    Date
    7/9/2008 6:05 PM

    Status
    Not Reported

    Description
    SearchIndexer.exe has terminated SearchProtocolHost.exe because it appears to be hung.

    Problem signature
    Problem Event Name: MsSearchTerminateProcess
    Problem Signature 01: Microsoft Windows Search Filter Host
    Problem Signature 02: 6.0.6001.18000
    Problem Signature 03: 2
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 1033

    Files that help describe the problem
    Microsoft Windows Search Protocol Host_0.hdmp
    Version.txt
     
  14. wklenner

    wklenner TS Rookie

    Exact the same problem

    Hello from Austria,

    since a few days I have exactly the same problem. I have no index in Vista32 or Outlook2007 anymore and the event log says that the indexer is terminated.

    I already tried a fix fount at
    w w w.mydigitallife.info/2008/06/26/fix-windows-vista-search-indexer-has-stopped-working-with-kb952093

    but it didn't work.

    When I try to install WDS4 the installer says "no updates found". But in the controlpanel I find no trace that WDS4 is already installed.

    Did anyone get the problem solved so far?

    Thanks for any help,

    William
     
  15. WEBI

    WEBI TS Rookie Posts: 18

    I have exactly the same problem & i did as u said but problem is not solved
    Any sugessions plz
     
  16. wklenner

    wklenner TS Rookie

    Hello,

    I just uninstalled the WDS4 and marked it as "never ask again" in windows update. maybe if I have enough time I will try it again but I don't think I will ...

    Regards,

    WiKl
     
  17. rgnajera

    rgnajera TS Rookie

    Hi everyone, I was finally able to make this work. I had experience the same problem mentioned by all of you for 3-4 months. I just installed all available upgrades to Vista (including SP1 and all Office recommended upgrades), then followed the advise from rmccune (1) open the Outlook search option panel and unselect all folders for indexing. 2) Exit Outlook and without doing anything else wait a good while, it was suggested that you allow time for the index to be removed. 3) reboot 4) go directly to the control panel, go to System and Maintenence, then to Indexing Options, then to Advanced Options. 5) Press the Reset Defaults button (yes if you have special options you will loose them) 6) Reboot and wait for the indexes to rebuild (this may take quite a long time. 7) When you return to Outlook)
    and after several hours the indexes were re-created and IT WORKED!!! GOOD LUCK.
     
  18. Mireille

    Mireille TS Rookie

    Try going into Tools > Instant Search > Search Options
    Then unclik all the data files listed there. This pretty muc slved the search problem I had!!

    Good luck!
     
  19. Dan03

    Dan03 TS Rookie

    To avoid such problems, I am using a search tool called lookeen. I gave up the hope that microsoft will one day be consumer-friendly and develop good programms so I focuse on third-party-products to compensate the faults microsoft does so permanently :(
     
  20. Billib

    Billib TS Rookie

    I agree to Dan06,

    Lookeen is much better than Windows Desktop Search.
    If I search with WDS/Instant Search i always have the feeling that not everything is found.
    And it does not always find what i´m searching.
     
  21. miro23

    miro23 TS Rookie

    Thanks Mirelle,

    Going into Tools > Instant Search > Search Options
    and unchecking the "Personal Folders" Fixed the problem for me.
     
  22. Ralphie

    Ralphie TS Rookie

    Does a reindex solve that problem permanently?

    @miro23:

    After reindexing you have the content of your mailbox indexed. What is if you wait a week? Do you find also the mails you got in this week or do you have to reindex your mailbox again?

    That would interest me very much. My search tool checks every 2 hours if the index is up to date (I use Lookeen).

    A answer would be very appreciated from me :)

    Greets Ralph
     


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