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Outlook error stating "Registry error"

By Mez
Apr 26, 2007
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  1. Hi, Can anyone help me??
    I have had an issue with my laptop lately and a result of the problems seemed to make Office unuseable. This seems to have semi resolved itself. However, I am still unable to use outlook.
    I can open the application but when I go to 'Tools' 'E-mail account' I get eh following error message.. "The operation failed due to a registry or installation problem. Restart Outlook. If the problem persists, please reinstall"

    I am unable to reinstall as the apps was pre-installed on my laptop when I bought it.
    I would be greatful of any assistance you could give me.
    Regards
    Mark
  2. tomrca

    tomrca TS Rookie Posts: 1,051

  3. Mez

    Mez TS Rookie Topic Starter

    Tom, thanks for your response. You are correct, I do not have any software to load. Not too sure why this is? I brought the laptop brand new with all applications and OS already loaded. I can't see that any provisions were made by Sony for faults such as mine.
    Mark
  4. Tedster

    Tedster Techspot old timer..... Posts: 10,074   +13

    run crap cleaner registry repair. It's free.
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